Account Manager, Client Development
The NPD Group

San Diego, California

This job has expired.

Become a part of our diverse team

NPD is an inclusive and innovative work environment where you can learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world's most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today's market trends while anticipating tomorrow's.

Position Overview

About You:

You're a passionate, dynamic, competitive, innovative, collaborative analytically curious and highly motivated individual who's looking for an opportunity to have an impact on some of the most well-known companies in the world. You are excited about the ways that data can impact client business and solutions, from product development to advertising strategy.

Position Overview:

Our client services team is seeking an Account Specialist or Manager, Client Development to support a leading digital platfom company based in the Bay Area. This integral member of the team will report to the Executive Director, Client Development. This position supports the sales process and leads project management for NPDs portfolio of services supporting client's business objectives including product assortment, promotion analysis, and shopper trends.

Must have excellent written and verbal communication skills, and account management expertise. Understanding or ability to learn the basics of market research and data analysis in order to relay information to clients in various roles of category management, marketing, advertising, and data analysis. If you enjoy working with clients, and have an interest in helping clients use sales and shopper insights data to run their business across a variety of industry verticals, then this job is for you!

Responsibilities include but are not limited to:

  • Understanding and application of NPD data sets including syndicated POS, Consumer and Checkout, utilize multiple data sources to partner with client to help grow their business and ensure client satisfaction with current investment(s)
  • Act as primary liaison across several internal teams; help teams prioritize time and resources related to big picture client projects and overall strategic relationship
  • Knowledge and/or ability to discuss and build opportunities with client focused on trends in retail, shopping, consumer purchase behavior, seasonal dynamics, online shopping and marketplace
  • Aptitude to understand client objectives and suggest and create solutions based on NPD data sets and abilities to answer their questions while building revenue for NPD
  • Ability to create custom reports and presentations targeted to clients objectives- strong skills in excel, data charting and communication of key insights required
  • Build strategic relationships and focus on expanding contacts in your client base in order to identify and network with new budget centers at accounts, demonstrating the confidence to seek out new relationships and build credibility
  • Understand the dynamics of your clients' organization, team structure and who's who in order to support and identify applications for NPD products and services.
  • Ability to drive the sales cycle from opportunity identification to negotiation and close of the sale to reach revenue targets
  • Partner with cross-functional teams at NPD to ensure success for the team/company
  • Deliver and take ownership of revenue growth for assigned clients

  • Bachelor's degree plus 3-5+ years of experience within client services, account management, category management, or sales
  • Attention to detail, ability to manage multiple projects teams and requests
  • Manage competing internal and external deadlines and requirements
  • Strong communication and presentation skills with a comfort level presenting to internal and external audiences
  • Experience and comfort level with negotiation and closing the sale
  • Advanced Excel and PowerPoint skills, and familiarity with Google Docs, Sheets, Slides and Google Drive a plus
  • Prior experience within the retail channel and/or with NPD tools a plus

Skills & Other Requirements
  • Proactive and collaborative work style
  • Proven time, project, and team management skills
  • Experience using analytics and data to address business problems
  • Works well as an individual contributor and with cross functional teams
  • Demonstrates ability to listen and clarify client objectives to translate their needs into clear and feasible plans for resolving their business issues
  • Comfort presenting to, proposing to, and negotiating with clients and sales teams
  • Experience working with geo experiments and advertising campaigns a plus
  • Strong written and verbal communication skills, including the ability to explain complex methods to technical and non-technical audiences

The NPD Group, L.P. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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