This job has expired.
The salary range for this position is dependent on experience level ranging from $62,000 to $78,000.00
Analyst Customer Billing
JOB SUMMARY:
Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:
Provides support to customer service, metering, billing, and net energy billing, with a focus on Community Distributed Generation (CDG) and Remote Net Metering (RNM). Accountable for accuracy and timeliness of billing, internal control and CEO Certification compliance and documentation, and resolving any billing or reporting problems or issues as they arise. Supports the implementation of system changes. Strong desire to satisfy the customer. Reports for duty in storm situations.
MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):
Completes billing and crediting tasks associated with RNM and CDG accurately and timely. Interacts professionally with stakeholders and customers to resolve inquiries. Provides support to RNM and CDG external billing team. Supports the implementation of system changes and assists with the development of new processes. Activities may include but are not limited to: Development of new processes, testing and implementation, and system interfaces to other work processes. Supports major/critical projects and the development of strategies and plans to achieve key corporate objectives Other billing functions if/when business needs dictate
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JOB REQUIREMENTS:
Education & Experience Required:
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