Logo:
Posting Number:STA00340PO24
Job Family:Enrollment Management
Job Function:Student Services
USC Market Title:Student Services Program Manager
Link to USC Market Title:https://uscjobs.sc.edu/titles/132655
Job Level:M1 - Managerial
Business Title (Internal Title):Associate Director
Campus:Columbia
Work County:Richland
College/Division:Division of Academic Affairs and Provost
Department:PROV Continuing Education and Conferences
State Pay Band:7
Approved Starting Salary:$59,581
Advertised Salary Range:$59,581 - $65,100
Part/Full Time:Full Time
Hours per Week:37.5
Work Schedule:Typical work schedule is Monday - Friday 8:30 a.m. - 5:00 p.m.
Nights and weekend may be required to meet the needs of the department. Travel may be required.
Opportunity for flex time.
Must be willing to work a flexible schedule to meet the needs of the department.
12 months
Job Search Category:Student Services
About University of South Carolina:From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement:At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Advertised Job Summary:The Office of Continuing Education and Conferences (CEC) supports the University of South Carolina's mission of outreach and engagement by providing noncredit opportunities through:
Master's degree and 3 years of related program experience, or bachelor's degree and 5 years related experience.
Knowledge/Skills/Abilities:Ability to identify, develop and implement programs and activities that will benefit the campus, local, and state communities is necessary as are strong interpersonal and communication skills. Knowledge of Word, Excel, and Outlook.
Job Duty:Serve as a liaison with local, state, and national associations, organizations, and agencies involved in pre-university and continuing education training. Interpret training needs for specific organizations, recommending customized training programs and managing execution of these programs. Assist with bid processes, research, and marketing of new and existing programs. Maintain knowledge of existing and emerging pre-university and continuing education initiatives on campus, in the local community, across the state, and at peer and peer aspirant institutions.
Essential Function:Yes
Percentage of Time:15
Job Duty:Train, supervise and direct the pre-university programs coordinator, professional education coordinator, and program advisor. Ensure employees understand job duties, responsibilities and expectations and provide regular feedback to increase performance. Build and/or maintain a training manual for each position to document procedures.
Essential Function:Yes
Percentage of Time:15
Job Duty:Oversee onsite, hybrid, and virtual pre-university and continuing education programs. Plan, manage, evaluate and deliver existing and new pre-university, professional education and personal interest programs. Planning includes logistical coordination of programs, communicating with and securing instructors, securing appropriate meeting space, audio-visual, catering and parking. Create effective marketing plans and create/procure effective program support documents including class handouts and books. Effective delivery includes overseeing participant registration processing, maintaining communications with enrolled participants, developing course content, and ensuring effective program delivery. Utilize virtual delivery methods including Blackboard and program-specific modules.
Essential Function:Yes
Percentage of Time:25
Job Duty:Serves as primary point of contact for contracted consultants, service providers, and instructors to ensure planning and delivery of pre-university and continuing education programs. Recruit and onboard new instructors, as needed.
Essential Function:Yes
Percentage of Time:10
Job Duty:Manage enrollment, registration and classroom (onsite/hybrid/virtual) delivery processes. Oversee student services coordinator and program manager who facilitate lead generation, day-to-day communication, application/registration processes, fee payment etc. Oversee program inquiries and general customer service issues and direct program advisor on funding options available to pay for programs.
Essential Function:Yes
Percentage of Time:25
Job Duty:Work with director and business manager to establish and maintain consistent and uniform budget reconciliation processes and reports. Support management of department's CRM/event management system. Assist with department's programs, conferences, and events - in a team setting. Other duties as assigned.
Essential Function:Yes
Percentage of Time:10
Safety Sensitive or Security Sensitive:No
Hazardous weather category:Non-Essential
Number of Vacancies:1
Desired Start Date:06/03/2024
Job Open Date:04/24/2024
Job Close Date:06/10/2024
Open Until Filled:No
Special Instructions to Applicant:Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by June 10, 2024. The University of South Carolina offers a valuable benefits package including but not limited to:
https://uscjobs.sc.edu/postings/166339
EEO Statement:The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.