Associate Director, Faculty Services
The University of Chicago

Chicago, Illinois

This job has expired.


Booth Faculty Services: Faculty Support

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: -an unmatched faculty. -degree and open enrollment programs offered on three continents. -a global body of nearly 54,000 accomplished alumni. - strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit:

Job Summary

Manages and oversees Faculty Services operations and team member in the Faculty Suite at the Harper Center. Knowledgeable about Gleacher Center Faculty Suite operations. Collaborates with Faculty Services teams at Harper and Gleacher. Manages course documents including course descriptions, syllabi, and first class assignments. Develops and maintain relationships with faculty and with staff from other Booth departments and entities at the Harper Center and Gleacher Center. Identifies and creates new systems and processes to successfully support faculty and staff. Identifies, analyzes, and interprets data for reports. Participates in and lend insights on special projects.


  • Manages operations and team in the Faculty Suite at the Harper Center providing oversight and guidance. Furthers the mission of Faculty Services which serves faculty, staff, current and prospective students, and guests. Furthers the faculty mission of teaching by managing Faculty Services processes and providing support to all Chicago Booth faculty members teaching in all degreed programs, as well as faculty teaching in other programs at the Gleacher Center. Provides guidance and recommendations regarding operations, relationships and partnerships. Collaborates with Faculty Services team members across locations. Knowledgeable about Faculty Services operations at Harper Center and Gleacher Center.
  • Manages classroom assignments at Harper using room reservation software and advises faculty and staff regarding room conflicts, optimal scheduling, and maximization of space usage. Provides timely responses to all requests from faculty and staff for all classroom reservations and evaluate and resolve conflicting requests for space. Provides back up support for Gleacher Center and Booth 455 room reservations.
  • Manages collection and publishing on the web of course-related documents, including course descriptions and syllabi.
  • Ensures team member is managing Teaching Assistant (TA) tracking, including the coordination quarterly with faculty, HR, and IT to track all TAs for MBA, PhD, and Business Economics courses. Ensures TAs receive appropriate payment. Requests TA Zoom accounts and temporary Booth accounts, as appropriate. Fields questions from faculty and TAs.
  • Comfortable using technology, software and other programs used by the department. Assesses issues, troubleshoots, works with Information Technology to resolve, and participates in projects in conjunction with IT to further the mission of the department and support, faculty, staff and students.
  • Identifies, analyzes, and interprets data as well as trends or patterns in data sets, and provides comprehensive reports for faculty and the Deans' Office. Utilizes statistical techniques to provide reports. Filters and cleans data as necessary.
  • Ensures compliance of service level agreements for distribution of graded materials to students at Harper and communicates these expectations to faculty and teaching assistants. Ensures FERPA guidelines are met during distribution of exams and assignments, protecting students' privacy rights.
  • Serves on committees and special projects that further the mission of Chicago Booth and Faculty Services.
  • Works from Harper Center (Hyde Park) and Gleacher Center (downtown) locations, each at least once per week, providing support and back-up coverage (including evenings and Saturdays occasionally) as needed at both locations.
  • Uses best practices to develop and execute organization's operational and overall strategic plan. Develops and implements relevant policies and procedures and ensures compliance.
  • Works with minimal guidance in space, facilities, and equipment, including renovations, moves, maintenance and ongoing facilities operations.
  • Performs other related work as needed.

Minimum Qualifications

Minimum requirements include a college or university degree in related field.
Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.


Preferred Qualifications

  • Master's degree.

Technical Skills or Knowledge:
  • Mastery of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
  • Learn and utilize Canvas LMS as needed, and learn other course document management tools.

Preferred Competencies
  • Comfortable working with other software and database programs used for room scheduling, faculty records, courses, etc.
  • Proven ability to work courteously, efficiently, and tactfully with diverse populations.
  • Superior organizational skills and constant attention to detail.
  • Work under pressure, successfully employ time management skills, and meet deadlines in spite of frequent interruptions.
  • Knowledge of general office procedures.
  • Excellent communication and problem-solving skills.

Application Documents
  • Resume/CV (required)
  • Cover Letter (required)

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

FLSA Status


Pay Frequency


Scheduled Weekly Hours


Benefits Eligible


Requires Compliance with University Covid-19 Vaccination Requirement


Drug Test Required


Health Screen Required


Motor Vehicle Record Inquiry Required


Posting Statement

Employees must comply with the University's COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward.

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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