Associate Program Director, Redwood City Homeless Outreach Strategy
LifeMoves

Position Description

About Us : LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

Position Summary: LifeMoves is seeking a highly motivated Associate Program Director to join our team. Under the supervision of the Program Director, the Associate Program Director is responsible for the day-to-day management and operation of a collaborative outreach strategy based in Redwood City. The Outreach Strategy team consists of case managers and outreach workers from five community agencies that support people experiencing unsheltered homelessness living in encampments, vehicles, and the streets. The Associate Program Director supervises staff and interns, maintains strong relationships with community providers, and assists the team with utilizing a multidisciplinary approach to support the clients with the highest barriers in their transition toward stable housing. This role will also, as needed, maintain a caseload of clients.

Duties Include

• Administration: Ensure the delivery of services in a professional, ethical, and effective manner; ensure maintenance of a clean, safe, and supportive environment for clients and staff. Assist the Program Director with program operations while maintaining program within budget. Participate in administration and coordination of agency activities and programs. Understand and implement all LifeMoves policies and procedures. Be available on-call for emergencies.
• Staff Supervision: Assist the Program Director with hiring, training, supervision, and evaluation of staff; provide on-going leadership, guidance, and supervision regarding program and client issues; assess staff development and arrange for training. Plan and ensure facilitation of staff meetings as needed.
• Outreach Case Management: Assist the Program Director with supervising case management and management staff and provide case management to clients when needed. Responsibilities include coordination of intakes, use of information and referral networks, and crisis management. Ensure development and facilitation of workshops and support groups as needed.
• Community Relations: Develop and maintain strong relationships with service providers, businesses, and community groups. Represent program to government, business, religious, civic, and community groups. Collaborate with community groups to provide optimal services to clients.
• Compliance: Assist the Program Director with the collection, compilation, and submission of all program statistics. Assist with submitting monthly, quarterly, and annual reports to Administration. Ensure that all required program reports are submitted in a timely fashion and that the program remains in compliance with all funding and legal requirements. Work with LifeMoves management and support staff to make any needed changes in policies and procedures.
• General Duties: Participate in Director's Team meetings. Attend Board Meetings as requested. Participate in All-Staff Meetings, program open houses, fundraising events, other agency-wide functions.

• Other duties as assigned by supervisor

Position Qualifications

Position Qualifications

• Bachelors or Masters in psychology, social work, or related field. Non-profit leadership experience may be substituted for academic credentials
• Experience developing, managing, evaluating, and operating programs serving homeless populations
• Prior experience working directly with individuals who are homeless, at risk of homelessness, who suffer from mental health, and/or chronic and persistent substance abuse disorders
• Excellent interpersonal skills; proven ability to collaborate with community partners, manage staff, facilitate meetings/presentations, and resolve conflicts
• Strong written communication and ability to write reports and compile data/program statistics, along with willingness to learn and grow in this area.
• Availability to work occasional evenings and weekends
• A strong foundation in the ideas and practices that promote diversity, equity, and inclusion; and a commitment to ongoing professional development in this area
• Bilingual Spanish language capabilities a plus
• Lived experience of homelessness or housing insecurity a plus

We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.

To learn more about our non-profit organization, check out our website at www.lifemoves.org

LifeMoves is an Equal Opportunity Employer (EOE)

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