This job has expired.
RESPONSIBILITIES:
Kforce has an enterprise telecommunications company client in Charlotte, NC that is in need of a Business Analyst.Responsibilities:- The Business Analyst will craft requirements and experiences within IVR system
- Identify and communicate with key stakeholders
- Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
- As a Business Analyst, you will liaise between various business departments and groups
- Assess options for process improvement, including business process modeling
- Maintain documentation regarding various projects, processes and operations
- The Business Analyst will collaborate with project managers and cross-functional teams
REQUIREMENTS:
- Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
- Resourcefulness and ability to devise creative solutions to problems
- Experience testing and mapping various business processes and protocols
- Familiarity with industry technology systems to gather data and problem solve
- Excellent communication and leadership skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
This job has expired.
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