BSD SUR - Section Administrator: OHNS
About the Department
Patients who come to UChicago Medicine with head and neck diseases can rest assured that our experts' internationally recognized expertise enables them to offer the most advanced and innovative approaches to the management of otolaryngology (ENT) disorders. Subspecialists are equipped to treat allergies, inner ear and hearing disorders, head and neck cancers, speech and voice disorders, and much more. Our diverse programs ensure every patient utilizes their senses as best as possible in order to lead healthy and productive lives. Through the section's comprehensive research efforts, faculty members and researchers hope to find new and better ways of treating a broad range of diseases. One such research project that has received widespread national attention and support is Project Aspire and its sister project the Thirty Million Words Initiative-they aim to use family-centered curriculum and parent language to bridge the achievement gap between groups of children.
The Business Coordinator performs complex and diverse administrative duties in support of the day-to-day operations of the Section of Otolaryngology - Head & Neck Surgery and Vascular Surgery.
- Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
- Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all event-planning details.
- Works with faculty prior to the course to prepare course materials, coordinates all event-planning details, works with legal on required contracts, and invoices companies after the courses are completed.
- Manages special projects, functions, and events and orientations and various outreach events.
- Coordinates office functions, including developing and implementing office procedures and policies.
- Manages routine section events, section calendar, and faculty call schedule.
- Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines.
- Manages other personnel matters, including the faculty recruitment process.
- Monitors faculty expense accounts and advises faculty of problem spending patterns.
- Receives, processes, and tracks all bills and expense reimbursements.
- Monitors and orders office supplies.
- Oversees and maintains the physical office space, ordering equipment repairs and upgrades.
- May initiate correspondence and other written materials under own signature or for signature of the leader. Triages emails and telephone calls for action. Resolves a combination of some routine and complex inquiries.
- Coordinates special projects as directed by the leader. Prepares write ups for recommendations for operational and administrative problems. Manages a portion of the leader's budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports.
- Performs other related work as needed.
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).---
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.---
- Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections.
- Familiarity with central administration within a complex research university environment.
- Excellent oral and written communication skills.
- Excellent interpersonal and customer service skills.
- Handle public contract with courtesy, clarity, and diplomacy.
- Handle sensitive and confidential situations and information with absolute discretion.
- Maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.
- Excellent problem-solving skills.
- Use appropriate resources to resolve an issue.
- Follow an issue through to resolution.
- Considerable skill in working both independently and as a team member.
- Take initiative and complete projects with minimal supervision.
- Resume/CV (required)
- Cover Letter (required)
When applying, the document(s) MUST
be uploaded via the My Experience
page, in the section titled Application Documents
of the application.Job Family
Administration & ManagementRole Impact
Individual ContributorFLSA Status
BiweeklyScheduled Weekly Hours
YesRequires Compliance with University Covid-19 Vaccination Requirement
YesDrug Test Required
NoHealth Screen Required
NoMotor Vehicle Record Inquiry Required
Employees must comply with the University's COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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