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Celergo Streamline is buzzing and excited to announce that we are growing in Service! We are scaling our footprint as well as scaling our size within the Service organization.
The service organization within Celergo Streamline (CSL) is made of Client Account Managers (CAM), International CAMs, Service Delivery Managers, Global System Support, Project Services, Add-ons, Transitions Managers, and Payment Services. We run payroll in over 140+ countries supporting our customers in their payroll needs supported by a powerful network. This allows for us to support our customers in this central managed service model everywhere in the world aligning to our customer. This truly takes global payroll to the next level! The clients see the value!
To meet the volume of scale we need to evolve and that is exactly what we are doing. Over the course of the next year we will undergo a digital transformation which will allow for our clients to truly see the benefit of the country expertise and customer service that we will bring in this model. This is an exciting journey. If you want to bring the change, be the change, then we encourage you to join this exciting organization!
ADP is Hiring for a Celergo International Client Account Manager
Please Note: This is not a sales role
The International Client Account Manager is responsible for ensuring the overall quality and on-time delivery of global payroll while increasing client satisfaction. This International Client Account Manager is a customer service position that works with a portfolio of Clients, internal teams, and partners across the globe. The International Client Account Manager is responsible for all critical steps to provide our Clients a seamless payroll process from input to pay date. The International Client Account Manager is responsible for contributing to internal projects at Celergo, while developing and learning his or her ongoing client base and participating in ongoing trainings. The International Client Account Manager is also responsible for understanding each client-specific process to provide key recommendations for improvements and efficiency gains. This position reports to the Onboarding Lead for the first 3-6 months and then will report to a Supervisor of Client Services.
Essential Duties & Responsibilities
Requirements for the Role
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