Clinics Billing Coordinator, Graduate School of Professional Psychology
University of Denver

Denver, Colorado

This job has expired.


At the Graduate School of Professional Psychology, our goal is to transform the way we think about and approach mental health and wellness. We do so through groundbreaking academic programs and experiential training that aims to ensure we can better meet the needs of the communities we serve. We are dedicated to developing exceptional practitioners and scholars by offering a well-rounded approach to education. Every single one of our programs blends valuable academic offerings, intensive field-based training, cutting-edge applied research, and constructive community engagement. Our academic programs are rooted in our history of service and have developed over time to meet the growing needs of society. For more information please visit http://psychology.du.edu.

GSPP seeks to train students to provide culturally competent services to clients and the community. GSPP is committed to building a diverse and inclusive educational environment and encourage applications from individuals with minoritized identities. GSPP endeavors to create an accessible, affirming, and safe climate by actively engaging in the process of systemic transformation and accountability.

As part of our training model, GSPP offers a broad range of confidential and evidence-based mental health care to the Denver community through multiple specialized clinics. Our Professional Psychology Clinic (PPC) has provided low-cost, high-quality psychological services to the Denver community for over 30 years. The PPC is one of the largest psychology training clinics in the United States, with more than 200 students providing more than 11,000 hours of therapy and assessment services each year. In addition, GSPP has multiple specialized clinics, including: the Caring for yoU and Baby (CUB) Clinic; the Center for Performance Excellence (CPEX); the Denver Forensic Institute for Research, Service, and Training (Denver FIRST); the Sturm Center; and the Trauma and Disaster Recovery Clinic (TDRC). One way that these clinics provide services is through external and grant funding, including to survivors of torture and justice-involved youth.

Position Summary

The Graduate School of Professional Psychology at the University of Denver seeks a Clinics Billing Coordinator. This position will manage all billing related to our multiple clinics. A primary part of this position involves billing for behavioral health services to receive insurance reimbursement, such as from Medicaid and Medicare. In addition, this position supports billing processes including self-pay, grants, and contracts. This individual will support billing for all of the clinics but reports to the Director of the Professional Psychology Clinic.

This is a full-time, benefited position. The schedule can be flexible but requires some availability during normal business hours (Monday-Friday, 8:00am 4:30pm). This position requires some on-campus work, with a possibility of some duties being performed remotely.

Essential Functions

Insurance

  • Assess and confirm client eligibility for potential payment sources, including Medicaid/Medicare and Indigent Grant, in collaboration with student therapists and student clinic assistants.
  • Perform insurance verification on an ongoing basis and communicate insurance changes to clinicians in a timely manner.
  • Review and submit claims to insurance payers, follow up on outstanding claims and respond to denials within set time limits.
  • Maintain credentialing with Medicaid Colorado Community Health Alliance: Regions 2, 6, and 7.
  • Work with clinic staff to research and broaden list of eligible billing codes for Medicaid reimbursement.

Self-Pay, Grants, and Contracts
  • Prepare invoices for fee-for-service grants and contracts such as the Indigent Grant.
  • Collaborate with and train personnel, including student employees, to manage payments across multiple clinics, including grant-funded projects and fee-for-service contracts for clinical services.
  • Provide excellent communication with external payment representatives, including from insurance, grantmaking, and billing organizations.
  • Implement collections by contacting clients with balances, establishing payment plans, and providing balance statements to clients when their services end.
  • Support the development of fee-for-service contracts and grants in collaboration with GSPP staff and faculty and the Office of Research and Sponsored Programs.

General
  • Track client and appointment information and share the information with GSPP or external parties as needed for billing purposes in accordance with confidentiality standards and HIPAA requirements.
  • Process and track payments from multiple sources (phone payments by credit card, check, cash, fax, online portal, wire transfers), including manually entering credit card payments, submitting journal entries, and making deposits on campus. Ensure that payments are applied to the appropriate clinics.
  • Accurately input and verify all payments in clinic electronic medical record (Titanium), including from Medicare and secondary insurers.
  • Collaborate with clinic staff to develop and improve on policies and procedures related to billing process.
  • Prepare and analyze monthly financial and accounts receivable reports.
  • Ensure that clinic revenue protocols and client communications uphold GSPPs commitment to promoting diversity, equity, and inclusion.
  • Document all position duties and processes to allow for continuity of operations.
  • Cross-train with clinic staff to provide backup coverage as needed.
  • Communicate and collaborate closely with GSPP finance staff.
  • Adapt to changes and expansion and participate in process improvement.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • Knowledge of medical billing for Medicaid, Medicare, Tri-West and other commercial insurance.
  • Knowledge and experience working with CPT and ICD9 codes.
  • Comprehensive knowledge of the entire revenue cycle.
  • Strong knowledge of HIPAA and ability to maintain confidentiality of private health and student information.
  • Accounting and accounts receivable skills.
  • Strong computer skills and proficiency with Microsoft Office and electronic medical records systems.
  • Ability to work independently, use time productively and manage competing priorities.
  • Strong interpersonal and communication skills.
  • Strong skills in collaborative problem-solving and process improvement.
  • Ability to maintain impeccable attention to detail.
  • Ability to contribute effectively to multiple teams.
  • Ability to learn and adapt to changing circumstances.
  • Ability to learn and adhere to policies and procedures from multiple entities.

Required Qualifications
  • High School diploma or GED.
  • 2-3 years of experience in medical billing and reimbursement.

Preferred Qualifications
  • Advanced degree in a related field, such as Business Administration or Accounting, or equivalent training and experience.
  • Previous experience billing for behavioral health services in the State of Colorado.
  • Previous experience with medical billing software.
  • Medical Billing Certification.

Application Deadline
For best consideration, please submit your application materials by Tuesday, August 24, 2021.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number
The salary grade for the position is 7.

Hourly Range
The hourly range for the position is $23.00 - $26.50.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.

Benefits
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

Advertised: August 17, 2021
Applications close:


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