Commercial Operations Analyst
Waystar, Inc

We're looking for an ambitious Commercial Operations Analyst to help us identify insights and trends in sales data that maximize business performance and help healthcare providers financially sustainable. This position is ideal for someone who enjoys digging into and analyzing data, creating analyses that inform business decisions, and supporting strategic initiatives driving the organization's aggressive growth strategy. The candidate must have proven proficiency in Microsoft Excel for data manipulation and advanced modeling; specifically - vlookup functions, pivot tables, pivot charts, etc.

From day one, you'll be responsible for reviewing and analyzing data from key programs, building insight narratives, and will be influential in driving improvements in sales process, product and channel development, marketing, growth enablement and other areas of the business. The ideal candidate will have a background or degree in analytics or data science, be able to identify and articulate data trends, and works well with others.

What you'll be doing:

What we're looking for:

• Review and analyze monthly and quarterly reports from quantitative data sources to support sales team efficiency and excellence
  
• Perform pipeline analysis and deep dive into sales performance data, such as conversion rates, opportunity metrics, and crosswalk multiple data elements
  
• Create easily digestible analyses from complex data sources that will inform sales strategy business and strategic decisions and help predict future gaps/disruptions
  
• Proactively identify opportunities for improvement by analyzing trends, results, and areas for salesforce data, and other sources
  
• Monitor the accuracy and efficient distribution of reports and other intelligence essential to sales operations and the growth organization
  
• Recommend revisions to existing reports or assist in the development of new reporting tools as needed
  
• Help develop user-facing and standard operating process documentation for business processes
  
• Collaborate with leader and other functional areas on building ad-hoc reports and analyzing key elements of data
  

What we're looking for:

• You live our values with a positive attitude and respect for others
  
• You have demonstrated proficiency in Microsoft Excel for data manipulation and complex modeling; specifically - vlookup functions, pivot tables, pivot charts, etc.
  
• You have 2-5+ years of experience working in sales, sales operations or other data-related fields, and have advanced analytical skills and ability to distill complex analyses for management
  
• You have a bachelor's degree in analytics, data science or related field
  
• You're comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things done
  
• You have a working knowledge of customer relationship management (CRM) tools, specifically Salesforce
  
• You have excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPoint
  
• You are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies
  
• You are highly organized with the ability to prioritize and execute many concurrent tasks
  

Preferred qualifications:

• You have a Master's degree in analytics, data science or a related field
  
• You have 3-5+ years of experience in sales operations or other data-related field
  
• You're familiar with advanced analytics tools such as PowerBI
  
• You have experience in a healthcare or tech / software organization
  

Waystarprovides cloud-based technology that simplifies and unifies healthcare payments.Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.

Waystar products have won Best in KLAS® or Category Leader every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visitwaystar.comor follow@Waystaron Twitter.

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