Community Engagement Sales Professional - Conviva, Jacksonville, FL
Humana

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

At Conviva, we put the needs of seniors at the forefront of everything we do. Conviva's multidisciplinary team will go above and beyond to make our centers a leading health and wellness destination for seniors. The Community Engagement / Sales Professional acts as part of a growth team committed to introducing community partners and seniors themselves to the value our primary care centers offer with the objective of procuring new patients.

Responsibilities

Responsibilities

The Community Engagement / Sales Professional will generate new patient enrollments through engagement with the community and individual seniors. The Community Engagement team interacts with prospective patients by leveraging strong, lasting relationships with community partners, hosting community events that introduce our brand and special model of care, and supporting health and well-being activities in our primary care centers and virtually.

The Community Engagement / Sales Professional's responsibilities include:

• Building strong lasting relationships with community partners to support relationships with community organizations that serve seniors, including faith-based organizations, community centers, and senior housing facilities.

• Planning and managing events throughout the community daily, either independently or with health plan brokers, to introduce our brand and tell "our story"; signing seniors up for appointments with physicians or capturing information from visitors to these events to create a base of prospective patients that can be cultivated.

• Hosting health and well-being and social events inside the activities room at one or more primary care centers often in collaboration with a care team member; leveraging grassroots marketing such as "bring a friend" to generate prospective patient leads

• Leading tours of the primary care centers for prospective patients as needed

• Documenting all interactions with prospects in the Salesforce tool and supporting the full Community Engagement team in Salesforce management activities

• Collaborate with marketing to ensure events and activities are documented appropriately for promotional use across media and direct marketing channels

• 3+ years' experience in sales, community outreach or senior-focused businesses
• Proven ability to engage and influence individuals
• Strong performance orientation around goals and metrics
• Track record of operating effectively in team-based environment.
• Must be passionate about contributing to an organization focused on continuously improving consumerexperiences
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

• Bilingual Spanish
• Previous experience with CRM tool (Salesforce)
• Managed Health Care experience focusing on our Medicare population