Community Health Worker
BCFS

It's a great feeling to work for a company that does so much good for others around the world!

Education: Required - High School diploma or equivalent, or 1 or more years of college-level course work in a related field.

Experience: Required - 2 years of related experience and/or training in a related human services field.

Supervises: Provides supervision and management to interns as assigned.

Summary: The community health worker is responsible for providing outreach, education, and recruitment of eligible families for program services in Smith County while maintaining compliance with agency policies and procedures and established state/federal standards and requirements.

To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:

Essential Functions:
1.Determine eligibility of families for program services and state benefits.
2.Complete all required documentation and supporting documents for intake and state benefit application prior to completion of shift.
3.Submit state benefit applications and supporting documents through Your Texas Benefits website.
4.Enter participant intake information into Salesforce and create a file.
5.Maintain list of applications' status and update Salesforce database.

6.Provide safe, secure, and supervised transportation for the service population assigned to this position for transport.
7.Provide referrals to families based on needs identified while conducting outreach efforts. Inspect company vehicles and fill-out check list prior to using the vehicle.
8.Facilitate meetings and/or training for program families.

Measurable Deliverables:
1.Meet all pre-determined deadlines required by program director, federal, and state partners.
2.Meet all federal/state regulatory guidelines and standards that are applicable to this position.
3.Document all daily outreach efforts, application assistance, health education classes and activities completely, accurately and in a timely manner and in compliance with agency policies and procedures.
4.Schedule promotion efforts consistently throughout the fiscal year.
5.Refrain from ever using a handheld cell phone while operating a vehicle.
6.Obtain and enroll in continuing education/training required for recertification(s)monthly.
7.Provide consistent and effective communication with program supervisor for any transportation concerns or needs including vehicle issues, coordination difficulties and change in travel plans.
8.Implement BCFS safety protocols, at all times.
9.Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS employee handbook including demonstrating respect for agency staff, families, and community members and complying with required dress code, at all times.

Credentials, Skills and Abilities:
1.Maintain current licenses including any certificates required for the position including, but not limited to: Driver's License, First Aid CPR AED, Application Assistance Navigator, Community Health Worker, Mental Health First Aid, and Child Passenger Safety Technician.
2.Pass a pre-employment drug screen and random drug screens throughout employment.
3.Provide proof of work eligibility status upon request.
4.Pass pre-employment and biennial criminal background checks.
5.Drive a vehicle and comply with safety procedures in accordance with program requirements.
6.Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Work collaboratively with other staff members, service providers, and professionals.
c. Work in a fast-paced environment and maintain emotional control, and professional composure, at all times.

d. Communicate effectively in writing and verbally in English (Spanish highly preferred)
e. Organize and prioritize responsibilities and duties efficiently.
f. Maintain computer literacy required to meet the responsibilities of the position.
g. Maintain confidentiality in all areas of the service population and program operations.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!

BCFS Health and Human Services is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

BCFS Health and Human Services is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
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If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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