This job has expired.
Why join this team
This position is remote.
NYC Salary Range - $83,130 - $85,000 annually; compensation is commensurate to geographic location.
Provide effective supervision of Contact Center Operations Support staff and oversee daily departmental operations. Coach, monitor, motivate, and train staff. Ensure correspondence are responded to accurately and in a timely manner. Complete performance snapshots and design development plans for staff. Drive achievement of assigned goals and objectives. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct.
What you'll do
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