- Assisting customers in person, by phone and by email an efficient manner
- Responds to requests for information
- Reviewing applications
- Update mailing addresses - Data Entry
- Printing, filing, scans documents
- Receptionist duties as required
- Must meet minimum requirements for accuracy and productivity
- Must effectively execute duties in high stress situations while serving the public
- Must recognize when information is confidential and safeguard confidential information
- Operate common office equipment
- Perform other duties as required
- Answer questions from taxpayers by phone and/or in-person in an efficient manner
- Excellent written and oral communication skills
- Proficient in practical mathematics and grammar
- Accurate Data Entry skills equivalent to typing 40 wpm
- Knowledge of Microsoft Word and Excel desirable
- Spanish Bilingual a preferred
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Customer Service Rep - 19.70/hr is posted on all sites within our Diversity Job Network.
