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Restaurant Supply Chain Solutions, LLC, a Yum! Brands Co-op, is currently seeking a Customer Support Representative to join the Restaurant Customer Support Team in Louisville, KY.
Overview of the Position:
This position is responsible for handling an array of front-facing duties such as processing orders for replacement equipment that come in via phone calls, web, or email. Responds to inbound calls with questions related to order, order status, return of equipment, credits and/or invoice issues. This position maintains product knowledge that can be critical for offering quick and accurate assistance to customers. Must have excellent customer service standards to maintain high customer satisfaction with franchisees and suppliers.
Essential Functions:
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