Database/Usability Analyst
University of Massachusetts Amherst

Job no: 523370
Work type: Staff Full Time
Location: UMass Amherst
Department: IT Engineering
Union: PSU
Categories: Computer & Information Technology, PSU A

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Database Analyst and Usability Specialist will support various projects and programs within IT and A&F IT offices. Works closely with Peoplesoft developers and database administrators on the migration project, provides services and reports to campus partners using SQL databases, and performs usability testing for IT Assistive Technology Center and other projects that require screen reader testing.

Essential Functions

Other Functions

Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor's degree with 5-7 years of relevant experience in database administration or data analysis. Knowledge of relational databases. Understanding of SQL queries, database schema and data manipulation.
• Knowledge of accessibility standards and guidelines and familiarity with assistive technologies commonly used by individual with disabilities such as screen readers, magnification software and alternative input devices.
• Demonstrated ability to meet deadlines and work independently.
• Strong analytical skills and problem-solving skills with ability to troubleshoot complex issues and implement effective solutions.
• Excellent communication skills to convey complex technical information in a clear and concise manner.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Experience working with data and assistive technology used in higher education settings.

Physical Demands/Working Conditions

Typical Office environment.

Work Schedule

Monday to Friday 37.5 hours a week.

Salary Information

Level 29

PSU Hiring Ranges

Special Instructions to Applicants

Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: May 7 2024 Eastern Daylight Time
Applications close: May 21 2024 Eastern Daylight Time