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Blue Cross of Idaho (BCI) is looking for a Director, Claims to have overall responsibility and accountability for all aspects of healthcare claims operations to assure timely and accurate benefit determinations for claims, while maintaining high service levels for members and providers. This role will leverage experience and integrate various components of cross-functional business decisions to continuously improve claims processes and procedures, as well as develop strategies, implement, lead, and champion quality process excellence, and compliance requirements. The Director will establish and maintain a system that evaluates claims performance and the customer experience. The individual in this role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved.
This is an onsite leadership position located in Meridian, Idaho and reports to the VP, Member Services. #LI-Onsite
To be considered for this opportunity you have:
Experience: Ten (10) years experience in health insurance industry to include management experience
Education: Bachelor's Degree in Business, or Healthcare Administration preferred; or equivalent work experience (Two years' relevant work experience is equivalent to one-year college)
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