Director, State Management, Commercial Insurance
CSAA Insurance Group, a AAA Insurer

Glendale, Arizona

We are actively hiring for a Director, State Management, Commercial Insurance!

We're Mobilitas, a startup created by CSAA Insurance, a AAA Insurer. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. What does this mean for you? You'll have the opportunity to be curious, creative, and have a significant impact! At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

Commercial Lines State Management defines the operational infrastructure to support the launch of various commercial auto products nationwide in the evolving mobility sector. Responsibilities include risk management, state-specific profitable growth management, strategic partnership management, operational efficiency, seamless delivery of products, broker/MGU appointment, and management, go-to-market launch strategies.

Essential responsibilities

  • Develop the operating, strategic and financial plans and be the primary point of contact for assigned strategic partner/product; leads the execution of approved plans

  • Build and maintain profitable partnerships with key participants

  • Facilitate the prioritization of product and system enhancements, defects, state rollout including pricing, operations, underwriting, marketing, IT, legal/compliance, claims, and communicate with external partners (MGUs, brokers, clients) to form a consensus on and prioritize needed actions

  • Develop appropriate go-to-market launch strategies with various distribution channels in collaboration with marketing, customer experience, billing, and operations.

  • Manage sales performance, lead generation, and compliance to regulations with the assigned distribution partners and states

  • Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)

  • Monitor performance of commercial activities using key metrics and prepare reports for executives

  • Collaborate with Underwriting, product development, and claims teams to manage the financial performance in the assigned markets

  • See opportunities to fine-tune the product design, pricing, underwriting guidelines, operational processes, and billing approaches from the countrywide product design to tailor to a market and/or a strategic partner

What would make us excited about you


  • Demonstrated P&L accountability and oversight in Commercial Auto State Management business function.

  • Demonstrated experience building and developing strategic partnerships and leading large complex projects or programs with a cross-divisional impact toward intended results

  • Expert knowledge of financial drivers of profitability and proven ability to build and sustain profitability-based product and marketing strategies

  • Demonstrated experience analyzing and interpreting facts and data, including financial information, in a way that can lead to actionable conclusions

  • 10+ years of demonstrated experience communicating to a broad range of audiences to review findings, arguments, options, risks, benefits, and other issues in a frame of reference that the audience can understand

  • Solid knowledge and understanding of root cause analysis and processes

  • Advanced knowledge of and proficiency in change management concepts and practices with demonstrated success in motivating and influencing others at all levels while driving towards results

  • Bachelor of Science (B.S.) or mathematics, business, statistics, economics, computer science or equivalent combination of education and experience


  • Master of Business Administration (MBA)

  • 10 + years experience in managing or developing evolving mobility products is a plus

  • 7 years managing commercial line insurance products and pricing in varied and complex markets in the P&C insurance industry

  • 5 years leading product management teams (or other related functions)

Why join us

  • Make a difference. We don't just go to work. We're a team of employees committed to AAA members, our communities and each other.

  • Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.

  • Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

  • Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits (

This position is flexible to offer a remote work opportunity

Let's work together

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. Our differences, visible and invisible, make every individual at CSAA Insurance Group unique and valuable. We strive to foster a culture where all employees feel a sense of belonging and can leverage their differences to thrive. We believe in embracing our unique identities, experiences, and points of view to advance our company and reflect our communities and members.

If reasonable accommodation is needed to participate in the job application or interview process please contact

CSAA Insurance Group is an equal opportunity employer.



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