Disbursement Event Specialist
Computershare

JOB DESCRIPTION

Location: Louisville, KY (Hybrid)

This is a hybrid position primarily based in Louisville, KY. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. Find out more about our culture of flexible working.

We give you a world of potential.

Global Core Operations (GCO) provides centralized service delivery and internal support for Computershare's commercial business lines, including primarily Issuer Services and Employee Plans.

The Dividend Disbursements team is responsible for end-to-end delivery of client dividend payments to their shareholders. Dividend Disbursements Operations handles payments for all books of business including Transfer Agent, Closed End funds, ADRs, CPMs, REITS and bonds.

The role reports directly to the Manager Service Delivery Operations.

This role will work collaboratively with the Dividend Service Operations Support along with other business units in order to meet the client's expectations related to Payments.

A role you will love.

Under general supervision, this Role provides end to end delivery of Dividend projects to meet client needs. In this role, you will work the Front Office and various internal stakeholders to ensure that client expectations are met.

Key Responsibilities include but are not limited to:

Provide dividend service delivery:

• The Administrative Specialist is responsible for delivering accurate and timely delivery of payments based on Front Office instruction.
• Administrators are responsible for successfully processing the payment with available information and coordination with various internal and external dependencies such as other Shared Services, CCS, DRP, Tax, etc.
• Secure information and project manage delivery.
• Ensures that all tasks related to the payment are properly documented and delivered.

Ensure quality product delivered:

• Prepare and reconcile payments for both Issuer and Plans clients and uploading data to SCRIP (certified programming system)
• Interface with the clients, vendors, and internal stakeholders to ensure successful delivery of Payment Ability to manage multiple project deliverables and ensure SLAs are met.

Team Support:

• Regularly receive escalated time sensitive tasks from management and ability to prioritize accordingly (BAU)
• Other duties or tasks as assigned by management. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

What will you bring to the role?

The Disbursement Administrative Specialist will have a direct impact on the delivery of our agreed service levels with our customers. The quality of service provided will reflect on the effectiveness of the role holder, team and department.

The Disbursement Event Specialist will be required to oversee and ensure that quality standards and time constraints are continuously delivered to a high standard.

We are looking for people with these skills:

• Financial Services Experience
• Data Entry experience within the financial industry (processing documents)
• Must have experience with Pivot Tables and E-Look Ups.
• An associate degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
• An understanding of the general concepts, various technologies, and metrics required to ensure successful day-today technical support.
• Business-focused communication skills.
• Understanding of and experience in low-level accounting principles and practices.
• Experience working with various technical applications.

Rewards designed for you.

Paid parental leave flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit Candidate handbook (computershare.com)

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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