Enrollment Management Specialist, Mailroom
Florida State University

Tallahassee, Florida
$0.00 - $100.00 per hour

This job has expired.

Job Title: Enrollment Management Specialist, Mailroom
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 57980

Office of Admissions


The Office of Admissions is a unit within the Division of Enrollment Management, which is comprised of four distinct units: Office of Admissions, Office of the University Registrar, Office of Financial Aid, and Technology Operations. Enrollment Management's integrated services provide distinctive support throughout the student's development and progression in their academic experience - from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families and to campus partners across the University.

Responsible for the coordination and management of the Enrollment Management mailroom in support of the University's enrollment objectives. Oversees the planning and management of the coding and indexing function of all applicant documents and credentials received. Evaluates academic record validity and makes determinations regarding application eligibility for admission review.

Responsible for the coordination and management of the Enrollment Management mailroom. Manages the coding and indexing of incoming documents and credentials received. Coordinates with Imaging section to ensure that all documents are scanned and uploaded into Slate and/or OnBase correctly. Ensures that academic records and other documents are processed in compliance with established Federal, State, University and Board of Governors procedures and policies, ensuring strict adherence to confidentiality policies and avoidance of any privacy violations. Supervises and trains salaried and part-time staff responsible for the daily coding and indexing of incoming documents and electronic transcript downloads. Performs audits and analyzes reports to uncover, investigate, and resolve issues and discrepancies relating to coding and indexing. Determines the appropriate course of action in unusual or extenuating circumstances.

Responsible for the quality control measures associated with admissions notifications. Assists with the coordination and execution of admission notifications for all application types. Assists with audits associated with the communication flow for all application types. Responsible for the receipt, inventory and storage of printed publications developed by the Office of Admissions.

Provides support, information, and guidance to the Assistant Director for Processing by participating in discussions and testing with Information Technology Services regarding changes to the student information system and the functionality of admissions' applications. Compiles statistical data regarding import activity for Slate and OnBase. Extracts information, prepares reports and analyzes data to determine trends and anticipate peak demand periods. Recommends queries for development by technical staff based upon the knowledge and forecasting of the departmental needs, demand figures, and changing University enrollment objectives.

Monitors and assesses section processes continually. Reviews, evaluates, and recommends changes to policies and procedures pertaining to the coding and indexing processes to improve efficiency and compliance, and shares responsibility for the implementation of changed procedures. Participates in special events such as Preview and counselor workshops. Responsible for providing logistical support in packing and shipping recruitment materials needed for recruitment purposes out-of-state and in-state. Responsible for the planning and coordination of storing recruitment materials both on and off-campus. As a result, this position requires the ability to operate a motor vehicle. Assists other sections during peak times in support of the goals of Enrollment Management.

Counsels applicants, parents, high school/college counselors, department representatives, & other University personnel (via phone, in person, or via e-mail) regarding the validity and completion of documents received in the Office of Admission, providing expertise and advice regarding the application process. Provides professional knowledge and expertise to University personnel regarding the admission process as it relates to On Base and the coding and indexing functions.


Bachelor's degree and one year of experience; or a high school diploma and five years of experience. (Note: post high-school education and/or experience may substitute at a comparable rate.) Experience should be relevant and related to the duties of the position.

  • Applicants must have a valid Driver's License to be eligible for position.
Preferred Qualifications
  • A Bachelor's degree in an appropriate area of specialization and one year of experience related to the responsibilities of the job are preferred.
  • We seek energetic candidates who are detail-oriented, and who work well independently as well as in a team.
  • Candidates should have the ability to review, analyze, formulate, and organize data and information and follow through on assignments.
  • Applicants should be able to establish and maintain effective working relationships and should possess a strong sense of initiative while managing multiple responsibilities concurrently.
  • Candidates should be able to communicate effectively both verbally and in writing.
  • Candidates should have experience gathering, interpreting, reporting, and editing information, and must have knowledge of the concepts, principles, and practices of data collection and analysis.
  • Candidates should have experience training and supervising multiple employees, and have experience using Microsoft Word, Excel, and Outlook or comparable software.
University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

Anticipated Salary Range

Anticipated salary range for this position is around $42,000.00 annually, commensurate with education and experience.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Applicants must attach a resume to be considered for position.


This is an A&P position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

This job has expired.

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