Global Product Manager - FSSC / ISO 22000
SGS North America Inc.

Los Angeles, California

This job has expired.

Company Description

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Embark on a dynamic career as a Global Product Manager, overseeing the FSSC/ISO22000 product globally, where your mission will be to uphold the highest standards, foster effective communication, and drive unparalleled service delivery across the network.

Job Description

Role Purpose: Oversee global management of FSSC/ISO22000 product, ensuring standard integrity and smooth operations from proposal to delivery. Align product delivery with external KPIs and internal standards, implementing measures for professional service.

Main Responsibilities:

  • Ensure global product delivery meets external KPIs and customer satisfaction targets.
  • Act as key liaison with standard owner, representing the company at key meetings.
  • Manage global accreditations, lead annual audits, and implement corrective actions for continuous improvement.
  • Oversee technical review, certification decisions, and PWS approvals. Facilitate training for network consistency.
  • Manage auditor approval process, ensuring criteria adherence and skill maintenance. Advise on additional training.
  • Maintain system for auditor calibration, conducting witness audits as needed.
  • Maintain professional, clear, and timely dialogue with the network. Assert authority for consistent standards.
  • Communicate upcoming changes, revisions, and updates promptly.
  • Collaborate with Global Food Certification Manager, offering product-specific support.
  • Assist sales and commercial team with product-specific client requests for growth opportunities.
  • Demonstrate willingness to travel as needed.
General Responsibilities:
  • Adhere to Company's Code of Integrity & Professional Conduct.
  • Prioritize safety in line with policies and procedures.


  • Bring a customer-focused approach with sharp business acumen.
  • Radiate positivity, paired with pragmatism, analytical prowess, and a persuasive yet tactful demeanor.
  • Drive and influence behavioral change with ease.
  • Showcase strong presentation skills and navigate interactions seamlessly across all organizational levels.
  • Excel in MS Office skills (Word, Excel, Teams, PPT, etc).
  • Possess detailed knowledge of FSSC/ISO22000 standard.
  • Juggle multiple tasks effortlessly with strong organizational skills.
  • Master strong verbal and written communication skills.
  • Fluent in English.
Desirable Skills & Competencies:
  • Hold a lead auditor level qualification in the specific product.
  • Showcase people management and experience with remote teams.
  • Demonstrate extensive audit experience, including commercial proposal preparation.
  • Take responsibility for maintaining accreditation against ISO 17021.
  • Boast work experience within a large multinational company and adeptly manage communication within a vast network.
Are you ready to spearhead global excellence in food certification? Join us on this exciting journey!

This job has expired.

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