Global Product Manager - FSSC / ISO 22000
SGS North America Inc.

Company Description

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Embark on a dynamic career as a Global Product Manager, overseeing the FSSC/ISO22000 product globally, where your mission will be to uphold the highest standards, foster effective communication, and drive unparalleled service delivery across the network.

Job Description

Role Purpose: Oversee global management of FSSC/ISO22000 product, ensuring standard integrity and smooth operations from proposal to delivery. Align product delivery with external KPIs and internal standards, implementing measures for professional service.

Main Responsibilities:

• Ensure global product delivery meets external KPIs and customer satisfaction targets.
• Act as key liaison with standard owner, representing the company at key meetings.
• Manage global accreditations, lead annual audits, and implement corrective actions for continuous improvement.
• Oversee technical review, certification decisions, and PWS approvals. Facilitate training for network consistency.
• Manage auditor approval process, ensuring criteria adherence and skill maintenance. Advise on additional training.
• Maintain system for auditor calibration, conducting witness audits as needed.
• Maintain professional, clear, and timely dialogue with the network. Assert authority for consistent standards.
• Communicate upcoming changes, revisions, and updates promptly.
• Collaborate with Global Food Certification Manager, offering product-specific support.
• Assist sales and commercial team with product-specific client requests for growth opportunities.
• Demonstrate willingness to travel as needed.

General Responsibilities:

• Adhere to Company's Code of Integrity & Professional Conduct.
• Prioritize safety in line with policies and procedures.

Qualifications

• Bring a customer-focused approach with sharp business acumen.
• Radiate positivity, paired with pragmatism, analytical prowess, and a persuasive yet tactful demeanor.
• Drive and influence behavioral change with ease.
• Showcase strong presentation skills and navigate interactions seamlessly across all organizational levels.
• Excel in MS Office skills (Word, Excel, Teams, PPT, etc).
• Possess detailed knowledge of FSSC/ISO22000 standard.
• Juggle multiple tasks effortlessly with strong organizational skills.
• Master strong verbal and written communication skills.
• Fluent in English.

Desirable Skills & Competencies:

• Hold a lead auditor level qualification in the specific product.
• Showcase people management and experience with remote teams.
• Demonstrate extensive audit experience, including commercial proposal preparation.
• Take responsibility for maintaining accreditation against ISO 17021.
• Boast work experience within a large multinational company and adeptly manage communication within a vast network.

Are you ready to spearhead global excellence in food certification? Join us on this exciting journey!

This job has expired.