Help Desk Positions - Green Bay - Appleton Area, Wisconsin
Beacon Hill Staffing Group, LLC

IT Help Desk Positions - Onsite in the Green Bay - Appleton area, WI

Some of my top clients are hiring for IT Help Desk employees. These are contract and contract-to-hire opportunities.

Skills Needed:

• Assists all users (internal and external) with software/hardware/network requests and issues related to provided systems. Identifies root cause of problem and fixes it.
• Accurately maintains required documentation (steps taken, time logged, etc.) in work order system for each issue.
• Resolves issues/requests in an efficient and timely manner. Follows up with users as needed to verify issue is resolved. Escalates issues to other IT staff when appropriate.
• Monitors, prioritizes, and responds to requests from multiple sources including phone, voicemail, email, and walk-ups.
• Strong ability to take ownership of assigned tasks and responsibilities.
• Excellent organizational and time management skills. Ability to manage schedule.
• Maintains high level of knowledge of all of client's systems and their related interfaces.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

This job has expired.