Manager - Care Management and Population Health - FT - Days - MPC
Memorial Healthcare System

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Population Health Manager will oversee clinically integrated care that supports whole person care, value-based care initiatives and reports to the Population Health Service Organization or Memorial Primary Care leadership.

Responsibilities:

Provides clinical expertise, clinical judgement, and case management interventions consistent with patient-family centered care in the ambulatory setting. Source and develop evidence-based training material, presentations, and share readmission review case studies to promote best practices and effectual clinical decision-making and mobilization of patient resources.

Identify process improvement opportunities that foster a shared effort from multidisciplinary teams across the organization in alignment with value-based initiatives.

Orients, trains and supervises new care team members or when processes change including but not limited to review of clinical workflows, performance expectations, policies and procedures and training manuals. Routinely produces communication as needed to satisfy educational and training requirements for changes in policies and procedures.

Establish and maintain a relationship with clinical effectiveness team members, hospitalists, discharge coordinators, community providers, and post-acute providers.

Consistent application of effective team leadership, mentoring and coaching. Managing team performance including coordination, supervision and development of clinical protocols and daily operations.

Conducts employee performance evaluations and provides leadership development, mentorship, and formal coaching. Assist in development of short-term and long-term department goals in alignment with whole person care, patient and family centered care, and value-based care strategic goals and objectives.

Ability to work cohesively in a collaborative leadership role with care team members, providers, and medical support staff to articulate complex concepts in managed care and coordinated care principles.

Represent Memorial Healthcare System in leadership strategic meetings with internal and external shareholders. Acts a resource and liaison with community and post-acute providers. Works collaboratively to develop cross continuum clinical collaboration.

Competencies:

ACCOUNTABILITY, CLINICAL DOCUMENTATION REVIEW, CUSTOMER SERVICE, DEVELOPING RELATIONSHIPS, EFFECTIVE COMMUNICATION, LEADING CHANGE, NURSING ORIENTATION AND EDUCATION, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Bachelors: Nursing (Required)Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Required Work Experience: Minimum of three (3) years in care management, disease management or population health experience. Minimum of two (2) years supervisory or leadership experience in acute care or ambulatory setting. Other Information: Minimum: Bachelor of Science in NursingAdditional Education Info: Bachelor of Science in Nursing

Working Conditions and Physical Requirements:

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 60%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Sitting = 60%
• Squatting = 0%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 0%
• Biological Hazards - Respiratory = 0%
• Biological Hazards - Skin or Ingestion = 0%
• Blood and/or Bodily Fluids = 0%
• Communicable Diseases and/or Pathogens = 0%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 60%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

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