Manager, Core Compliance
Hyundai Capital America

Description

Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers.

Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative.

From our various engagement programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and thrive to be passionately invested in HCA's success.

Global One Company:

Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: light, collaboration, elements of nature and symmetry.

General Summary:

The Manager, Core Compliance is responsible to promote a culture of corporate compliance while effectively partnering with various business units to ensure compliance for HCA's core lending product and other new products and initiatives. This role will have autonomy to determine how to effectively partner with and interact with senior management, employees, third party vendors and state and federal regulators and how to design a team and function for maximum impact. The Manager, Core Compliance will oversee the team responsible for responding to regulatory complaints, including complaints made via the CFPB Complaint Portal and develop practical compliance solutions by working with the business to understand issues, develop ideas, and execute on them.

Duties and Responsibilities:

1. Advise the business using best practices on ways to operationalize compliance with relevant laws: TILA, CLA, ECOA, UDAAP, FCRA FDCPA, SCRA, MLA, GLBA, EFTA, TCPA, EFTA, and other applicable laws and regulations, including regulations in the insurance and Voluntary Protection Products space.

1. Evaluate new business initiatives and participate in complex projects to identify potential compliance risk and risk mitigation activities.

2. Participate in the early stages of product design and change management processes and work with business counterparts to assist with the design of controls.

3. Oversee the company's investigation of and responses to regulatory complaints. Partner with business units to build plans for remediation when needed. Perform second-line analysis of the company's handling of customer complaints.

4. Identify training opportunities and contribute content to training programs.

5. Manage and oversee the performance of the core compliance team.

Knowledge and Skills:

• A high degree of knowledge of consumer lending rules and regulations, including, but not limited to TILA, CLA, ECOA, FCRA, UDAAP, FDCPA, SCRA, MLA, GLBA, EFTA, TCPA, EFTA, and other related regulations.

• Proven track record of creativity, resourcefulness, and a passion for problem-solving as a team player who can build relationships across functions, business lines, and levels.

• Ability to handle and execute on complex projects with minimal supervision.

• Ability to prioritize and clearly articulate trade-offs while also maintaining flexibility as the situations change.

• Excellent communication skills.

• Strong interpersonal, analytical, and problem-solving skills

Qualifications

• Minimum 8 - 10 years' experience in a product or regulatory compliance role which includes consumer lending.

• Familiarity with car lending/leasing, voluntary protection/insurance licensing laws and regulations a plus

• Direct experience in a supervisory role and building teams.

• Bachelor's Degree required. Law or other advanced degree a plus.

Physical Requirements and Working Condition:

Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.