Manager, Membership (Member Strategy & Innovation)
Sam's Club

What you'll do at

Position Summary...

What you'll do...

Membership is core to the success of Sam's Club. As Manager of Member Strategy & Innovation at Sam's Club, you will keep a finger on the pulse of membership and building the future of membership offerings. We're looking for someone to provide clarity on today and help envision tomorrow. If you are a strategic thinker that can merge data with creativity, this is the role for you! This position is based out of Bentonville, Arkansas and working a hybrid schedule (mixture of in-office and remote work)

What you'll do:

• Play a pivotal role in executing our membership strategic initiatives that drive improvement in member acquisition, engagement, and retention.
  
• Support the membership innovation pipeline to enhance our competitive position in the market, by building business cases to support key initiatives, and partnering with other departments to bring the ideas to life.
  
• Measure business health across each membership pillar (e.g. acquisition, upgrades, renewals). You will be the membership health expert who is on top of the trends and can articulate what's happening, why it's happening, and execute initiatives to drive improvements.
  

What you'll bring:

• 3-5 years of business, marketing, or strategy experience.
  
• Strong desire to learn and grow, and possess a curious mindset, consistently seeking out opportunities to expand their knowledge and skills.
  
• You are passionate about not just sharing data but telling a story through meaningful insights.
  
• Strong analytical skills with the ability to gather, interpret, and synthesize data effectively.
  
• A passion and tenacity for growing the business. You enjoy creating new innovative ideas and bringing them to life.
  
• You are passionate about the member experience.
  
• You are kind and have a strong willingness to learn.
  

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration or related field OR 2 years' experience in business or relevant area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working in a matrixed organization

Primary Location...
2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

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