Middle Office Administrator - Commerce Trust
Commerce Bank

About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range
Hourly: $22.60 - $30.30 (Amount based on relevant experience, skills, and competencies.)

For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services. Our approach to wealth management means assembling a team of seasoned wealth management professionals across disciplines who collaborate to ensure each client's financial journey is uniquely crafted for their goals. Commerce Trust is a division of Commerce Bank.

About This Job

The main purpose of this job is to be a primary point of contact supporting Private Client, Institutional Trust and Family Office services within Commerce Trust.

Essential Functions

• Provide high level customer service and support team members to facilitate timely and accurate on-boarding of new accounts and terminating closing accounts
  
• Review new account and asset movement requests to ensure all proper documentation is present, accurate and in good order
  
• Effectively communicate with outside institutions to gather all requirements and information to ensure the successful movement of incoming and outgoing assets between custodians
  
• Assist with problem resolution and serve as a liaison between team members and other departments of the Commerce Trust Company (CTC)
  
• Monitor daily reports of incoming and outgoing assets to assist in researching and resolving out of balance issues and to ensure timely posting to client accounts
  
• Drive process improvements and documentation, projects, and testing
  
• Cross train team level I team members and document procedures
  
• Preform other duties as assigned
  

Knowledge, Skills & Abilities Required

• Extensive knowledge of investments and the investments field
  
• Strong business acumen and the ability to make timely and sound business recommendations
  
• High level of accountability in understanding the big picture/Trust Company goals and offering alternate solutions to our customers to accomplish them.
  
• Strong analytical skills with the ability to execute
  
• Excellent customer service skills across a wide variety of disciplines and backgrounds to help achieve results
  
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
  
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  
• Basic level proficiency with Microsoft Word, Excel, Teams and Outlook
  

Education & Experience

• Associate's degree or equivalent combination of education and experience preferred
  
• 4+ years of financial services experience required, preferably in a back office/middle office setting
  

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Middle Office Administrator I & II - CTC job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $22.60 to $30.30 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:
Full time

This job has expired.