Office Coordinator
Southern Methodist University Inc

Description

Hourly Range:

$20.00 per hour - $21.00 per hour

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University's entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world - and work hard to bring their innovations to life. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

This role is an on-campus, in-person position.

The main purpose of this position is to provide administrative support for areas of responsibility within Parking and ID Card Services.

This position will specifically provide administrative support to the Sr. Director of Parking and ID Card Services and office staff. Will assist in calendaring and scheduling, answering phones and general email inbox, cross training with staff and provide overall office support.

This position interacts with customers to provide and process information in response to inquiries, concerns and requests for all services offered by the Parking and ID Card Services office.

Essential Functions:

• Manage the general needs of the Parking and ID Card Services office including supply purchases, resource management, student workers, invoicing, event management and campus relations.
  
• Assist in managing accounts payable and accounts receivable. This includes P.O.s, journal entries, event scheduling and invoicing and other Concur transactions.
  
• Assist with day-to-day Parking Office clerical and customer service duties, including phone calls and email inquiries. Back up the Front Counter for all services: permit sales, ID cards, questions on permits, citations, payments, Boots/Tows, DART questions etc. Respond to calls, voicemails and emails coming in to direct and departmental phone lines and email daily before end of business.
  
• Create and issue SMU ID Cards. Grant ID card access to parking areas. Identify and troubleshoot operational problems with ID Card equipment and printers. Must verify eligibility prior to printing.
  
• Update and maintain departmental website information using Sitecore software as required.
  
• Other duties as assigned, including cross training across all areas within the parking and transportation operations.
  

Qualifications

Education and Experience:

A high school diploma or equivalent is required. Candidate with bachelor's degree is preferred.

A minimum of two (2) years of experience is required. An equivalent combination of education and experience will be considered.

Knowledge, Skills and Abilities:

Candidate with working knowledge of MS Office and Outlook is desired. Candidate with knowledge of Peoplesoft, T2 Flex Parking Management, eTicketbook software, Genetec LPR software and hardware and Sitecore is highly preferred.

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Physical and Environmental Demands:

• Sit for long periods of time

Deadline to Apply:

Open until filled.

Priority consideration may be given to those submissions received by November 15, 2023.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

This job has expired.