Oliver Wyman - Research Manager, Financial Services - New York
MMC

New York, New York

This job has expired.


About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 5000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview:

Oliver Wyman is seeking an experienced Research Manager to join our Financial Services (FS) Research team in New York. The FS Research Team Manager is a member of our global Knowledge Services team and is responsible for ensuring the America's FS practice is supported with high quality research service offering that helps our business succeed in their client execution and business development pursuits. Our Financial Services business partners with the world's leading financial institutions on their most significant challenges to deliver breakthrough impact. They have an unparalleled understanding of the evolving market structures, economics, and strategic and regulatory trends across all segments of the financial services sector. Our distinct approach is characterized by deep specialization and rigorous fact-based analysis.

The Research Manager will coordinate secondary research efforts across the FS Americas team to ensure that our service evolves with our internal client's needs. The manager should be able to converse credibly and confidently as a thought partner with all levels. Our challenging and stimulating environment gives the Knowledge Service Research Team opportunities to gain deep insights into the sectors we cover and provides for ongoing professional development in a supportive and collaborative culture.

Key Responsibilities:

Research Operations Management

  • Manage a growing team of Financial Services researchers in North America
  • Supervise research workflow to ensure efficiency, high quality, and client impact
  • Use internal KPIs to develop and implement plans for operational improvement
  • Liaise with the Americas Regional Research Manager and peer Research Managers on strategic global projects and to ensure global best practice sharing

Client Management
  • Take the lead in critical discussions between Research Team and Stakeholders including business sector leads and regional market leaders
  • Keep abreast of internal client needs and external sector trends to ensure research services align with OW business priorities
  • Build positive working relationships across the Americas FS practice at both a strategic and transactional level that will allow you to share feedback and identify opportunities for the team to proactively contribute

Staff Management
  • Support team in conducting timely, accurate and cost-effective research that is synthesized for impact
  • Establish and assign goals to team members and evaluate their performance
  • Instill strong team commitment to professional development and the promotion of a continuous learning mindset
  • Responsible for coaching, mentoring, and developing career paths for direct reports
  • Recommend all HC actions for team members including staffing, pay changes, performance evaluations

Budget and Resource Management
  • Recommend items for inclusion in the department's annual operating budget, including human resources and electronic data resource portfolio changes
  • Monitor and keeps departmental expenditures within approved budget

Experience Required
  • Experience managing a team of 5-10 staff members
  • Demonstrated research experience covering financial services in a business setting (7+ years) at a management consultancy, investment bank, asset manager, private equity firm, research specialist provider or financial technology firm preferred
  • Expert level knowledge of key FS research tools such as Bloomberg, S&P Capital IQ Pro, Eikon, Capital IQ or similar research tools/databases

Skills and Abilities
  • Experience leading teams, coaching colleagues, performance management, delivering quality feedback and managing compensation matters
  • Creative and inquisitive with tenacious drive to solve complex research challenges
  • Ability to effectively synthesize research, draw out key insights and provide basic data analysis
  • Growth-mindset focused on continual client service enhancements and team development; strong commitment to drive positive impact to our business
  • Negotiation skills - ability to efficiently prioritize research work to satisfy competing demands
  • Stellar communication skills allowing you to interface confidently with stakeholders including firm leaders and peers
  • Collaborative approach (essential); demonstrated team-player who has experience working in and has enjoyed working as part of a global team
  • Ability to operate flexibly under pressure and tight deadlines
  • Demonstrated cross-cultural intelligence and inclusive behaviours
  • Proficiency with Microsoft Office suite (especially Excel, Word, PowerPoint)

What OW offers you:
  • OW offers a competitive salary, bonus, and comprehensive benefits package
  • Stimulating working environment that allows you to challenge your boundaries and have an impact on the success of our clients
  • Firm culture that supports openness and recognizes the importance of work-life balance. This includes a hybrid office working arrangement


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