This job has expired.
Phone Operator
We are seeking experienced Phone Operators to manage a busy multi-line phone system.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Phone Operator sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
* Phone Operator functions, including:
* Scheduling and confirming appointments.
* Placing outbound calls for follow-ups and reaching out to prospective clients.
* Presenting and explaining fees, including processing payments.
* Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
* Managing medical records, charts, reports and correspondence.
* Great customer service and follow through.
MUST BE AVAILABLE TO WORK WEEKENDS AND SOME HOLIDAYS.
**Spanish Speaker a Plus**
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.
|
|
|