Process Coordinator
ITG Brands

Process Coordinator

Location

North Carolina

Role Type

Permanent

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WHO WE ARE

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

Manages the operating activities of the manufacturing support unit to meet safety and quality standards, budgeted cost, continuous improvement, and production scheduling. Utilizing and maintaining available personnel and resources to accomplish manufacturing goals. Will have full supervisory responsibility for all Class 1 and Class 4 employees including managing hours worked, overtime, discipline, hiring and evaluation of performance.

WHAT YOU WILL DO

Duties and Responsibilities:

(This list is not exhaustive and may be supplemented as necessary by the Company)

• Supervises the assigned staff for accuracy of detailed work, manufacturing processes, machine set-up, brand changes, overall equipment operation, recordkeeping, safety, housekeeping, procedures, and responsibility associated with the area of good manufacturing practices (GMP) and Food and Drug Administration (FDA) guidelines. This will include the management of the Labor Agreement.
• Supports operating activities of manufacturing unit to meet budgeted cost through effective utilization of personnel and machinery. Proper staffing of machines to meet scheduling requirements and monitoring down-time data.
• Communicates and enforces the goals, policies, and objectives of department to all personnel, clerks, and hourly employees by assuring all employees know what the expectations and consequences are, holding everyone accountable, and taking necessary action when needed.
• Schedules and supports all brand changes in manufacturing unit to meet production scheduling and staffing requirements by keeping all personnel hourly/salaried informed of all changes of special orders and brand/warning changes to meet government and company policies.
• Maintains a viable safety program in unit to ensure a safe working environment by maintaining good housekeeping practices, removing safety hazards, and ensuring proper work methods are being followed.
• Supports operating activities of manufacturing to meet quality standards, through regular monitoring of quality data from Production Quality Control departments, and taking corrective action, when necessary, with salaried and hourly personnel.
• Maintains up-to-date knowledge of the company's enterprise financial system, SAP, and the lot tracking and product genealogy system. Understands these systems and their specific utilization within the span of control of this position.
• Use reports generated by these systems to monitor process operation and develop methods to evaluate the operation and/or improve processes. Must have full knowledge and understanding of 'contingency play' methods to circumvent a system failure.
• Performs other job-related duties as assigned.

Qualifications

Required Minimum Qualifications:

Education and Experience:

• Bachelor's degree in a technical or business discipline or Associate's degree in a technical or business discipline and 2+ years of relevant work experience or High school diploma / GED and 4+ years of relevant work experience
• Must be 21 years of age or older.
• Related experience to include:
• Experience in manufacturing environment.

Knowledge of:

• Intermediate to advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams

Skilled in:

• Verbal and written communication
• Attention to detail
• Problem/situation analysis
• Effective time and task management
• Multitasking capabilities
• Flexibility and adaptability

Ability to:

• Communicate to a broad and diverse audience.
• Plan, organize, prioritize, and manage projects or programs.
• Maintain effective working relationships.
• Demonstrate critical thinking.
• Work with diverse populations and varying education levels.
• Receive and communicate information orally and in writing.
• Prioritize assignments, workload, and manage time accordingly.
• Work a fluctuating work schedule.
• Ability to travel domestically (5%) and internationally (5%) of the time.

Preferred Qualifications:

Education and Experience:

• Bachelor's degree in Engineering or Business discipline and 3+ years related work experience.
• Related experience to include:
• 3+ years of experience in manufacturing.
• Supervisory experience in a production operation.
• Tobacco and/or union environment experience.

License / Certifications:

• Lean / Six Sigma

Work Environment and Physical Demand

• Requires physical effort. Occasionally lifts or moves moderate to heavy weight objects (10-50 lbs.).
• Reach and grasp objects / hand eye coordination.
• Stoop, bend, kneel, crouch, or crawl.
• Static positions for extended periods of time: Standing
• Prolonged machine operation including computer and keyboard equipment.
• Use of manual dexterity and fine motor skills
• Identify and distinguish color and shades of color.
• Work with equipment or perform procedures where carelessness may result in injury.
• Experience exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions including second-hand smoke and/or vape.
• Risk for occupational exposure to bloodborne pathogens.

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans

• Dollar for dollar 401k match up to 6% and 5% annual company contribution

• 15 Company-paid holidays

• Generous paid time off

• Employee recognition and discount programs

• Education assistance

• Employee referral bonus program

• Hybrid workplace - remote / in office

• Summer hours

• Casual dress policy Monday through Friday

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Everyone Belongs

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.

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