QC Analyst, UW Support
PMA Companies

Mount Laurel, New Jersey

This job has expired.

  • Work with Regional Rating Support Supervisor and UW Support Manager in the development of a standardized file audit standards for the Technical Assistant position.
  • Complete file audits on new business, renewals and other transactions processed in Policy Decisions to assess quality of file handling from an operations best practices and policy construction standpoint in adherence to established ISO or PMA filed rating procedures.
  • Complete "special request" audits such as those on specific classes of business or programs.
  • Effectively communicate the results of your audit findings in approved format.
  • Identify learning opportunities for the Technical Assistants.
  • Assist with tracking results of prior audits, identifying audit themes and determining if appropriate corrective action has been taken regarding significant audit concerns.
  • Maintain thorough understanding and complete knowledge of ISO or PMA filed rating and procedures.
  • Maintain complete knowledge of Policy Decisions.
  • Complete computer data entry as needed; Answer rating and audit questions.
  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

  • Knowledge of rating and policy issuance for all lines of Property and Casualty insurance in multiple states.
  • Minimum 3-5 years of Rating or Underwriting Assistant experience.
  • Working Knowledge of Windows, Microsoft Office, Internet, Multiple company-specific insurance programs
  • Excellent Oral and Written Communication Skills
  • Ability to work independently with minimal supervision.
  • Prior Supervisory and/or experience in a Quality Assurance capacity desired.

This job has expired.

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