Quality Manager
American Woodmark

Purpose:
Overall Coordination of the Quality functions to optimize the use of all resources in meeting and/or exceeding established plant goals and customer expectations in quality. Coordinates the standardization and best practices surrounding quality related activities for the facility / facilities. Represents the Plant Group on Quality related issues / teams, as determined by Plant and Division Managers.



Essential Functions:
1. Leader in the identification and implementation of continuous improvement initiatives
2. Coordinate and report the audit and inspection processes to identify current reality as it pertains to product quality.
3. Effective communication between assigned departments, providers, clients and vendors.
4. Provide feedback to providers related to meeting or exceeding defined expectations.
5. Assures compliance to all product and process specifications
6. Maintains quality policies and manuals. Ensure plant team is fully trained on content.
7. Communicates with clients and customers, may coordinate plant and customer visits
8. Ensures plant location is fully updated on quality issues affecting our customers, Identify the root causes.
9. Plan and coordinate department activities to support SQDC targets to meet / exceed client / customers expectations.
10. Actively participate on assigned teams and/or projects.
11. Ensure assigned departments perform tasks as outlined in Job Instruction Breakdowns, Quality Specifications, and Standard Operating Practices.
12. Participate in identifying hiring needs; employee selection and training process
13. Provide communication on departmental expectations, motivate team members, and identify opportunities for improvement.
14. Provide team leadership consistent with company vision, mission, CITE principles.
15. Ensure policies and procedures are followed while providing guidance and discipline.
16. Effectively utilize all resources to maximum potential performance to achieve SQDC goals.
17. Establish individual goals for team members in alignment with overall organization goals and perform periodic performance reviews to determine progress.
18. Support and represent company as a union-free or union environment.
19. Provide a safe and productive work environment, including housekeeping.
20. Role model CITE and Working in Teams principles
21. Perform other tasks as directed by direct supervisor.
22. Actively participant in the employee selection process for their functional area.
23. Actively participate on the Plant Level Team and provide input / recommendations.
24. Assist in the employee relations activities on a daily and monthly basis (via day to day employee concerns as well as monthly meetings and quarterly bonus presentation meetings).
25. Provide mentoring / resource support to employees.
26. Responsible for Dept. budget management.
27. Demonstrate the ability to care for the individual employee as well as the Team.
28. Responsible for the Quality functions on all shifts and display the willingness to spend time on the production floor on all shifts interacting with employees.



Supervision Responsibilities:
Manage hourly and salaried employees (5 Plus Salary employees) in the assigned department and/or departments. Is responsible for the overall direction, coordination, and evaluation of direct reports. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee; addressing complaints and resolving problems.



Position Scope:
* Component Machining, Assembly, Sanding, Finishing
* Component Receiving, Shipping, Warehousing
* Responsible for serving the Quality function needs for a facility of 500 Plus employees (salary and hourly combined).

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled