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- Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
- Utilize the NCR process and 8D approach to building quality into the processes including but not limited to:
- Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
- Expeditiously Initiate, Manage-by-Priority, and Close out NCR's.
- Escalate repeated non-conformances or advanced level problems to QA Engineers.
- Measures cost of poor quality and number of customer complaints
- Manages external complaints and handles RGA's.
- Transfers all NCR corrective actions to FMEA critical controls and adds those controls to Groups control plan.
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