Remittance Processor II - Data Entry
Commerce Bank

About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

As a Remittance Processor,you'll be responsible for leading the daily processing of account receivables while meeting high standards for production and quality. If you love to learn new things, enjoy working in a fast-paced environment and being a part of a great team of people, we would love to speak with you! Come grow your career with Commerce!

Work Schedule: Monday-Friday, 7:00am-3:30pm, with occasional ability to work later

Essential Functions

• Must be able to meet department production and quality goals
  
• Maintain a high degree of accuracy when performing tasks and research
  
• Apply extraction, packaging, capture & customer rules while processing customer items
  
• Assist in training of staff on specific job duties
  
• Troubleshoot and escalate department processing/ production problems to supervisor/ manager
  
• Able to work independently and reach processing goals without the oversight of a supervisor or Lead
  
• Must be able to research and resolve customer issues timely
  
• Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work, responding to emails, and others
  
• Pull and return customer online exceptions (rejects) within packaging deadlines
  
• Perform other duties as assigned
  

Knowledge, Skills & Abilities Required

• Strong organizational skills
  
• Strong attention to detail and decision-making skills
  
• Strong hand-eye coordination and manual dexterity with the ability to lift up to 15 pounds
  
• Ability to stand for up to 8 hours and work with repetitive hand movement
  
• Ability to Interpret and follow directions across multiple accounts
  
• Motivated and organized self- starter with strong attention to detail and ability to manage multiple priorities
  
• Effectively communicate individual processing challenges to immediate lead/supervisor
  
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  
• Basic ability to navigate computer systems effectively
  
• Basic level proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint and SharePoint
  

Education & Experience

• High school diploma or equivalent combination of education and experience required
  
• 1+ years data entry or related experience in production environment required
  

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:
Full time

This job has expired.