Retail Supervisor - National Park Inn - Year-Round FT - $20.00 p/hr
Guest Services

GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!

Ascending to14,410 feet above sea level, Mt. Rainier is an iconic point in the Washingtonlandscape. Our associates gain valuable experience here while meeting guestsand coworkers from around the world, and in their free time they have a magicalworld of pristine mountain meadows, majestic waterfalls, peaceful old-growthforests, and much more to explore! Throughout the season we haveregularly scheduled activities and day trips with transportation provided forassociates, including trips to nearby adventures or cities like Seattle tovisit Pike Place or catch a Mariners game! Employees with vehicles are only ashort 2-hour trip away from exploring many destinations like Portland andSeattle on their own.
Because of ourunique location, room and board are provided to associates who do not live inone of our surrounding communities at a very low-cost via payroll deduction.Laundry facilities are provided at each dorm unit at no cost toemployees. Employee meals are served in Employee Dining Rooms. Wecan also accommodate a limited number of RV units. All RV's must be fullyself-contained - no camper shells/vans, etc.
Do you naturally reach out to help others, including guests andco-workers? Are you excited by the opportunity to live in a remote andbeautiful location? Are you willing and able to work hard? If so,we want to hear from you!

Now Hiring for the rest of Summer Season and for Winter Season 2022 - 2023!

Retail Supervisor - National Park Inn - Year-Round FT - $20.00 p/hr


JOB SUMMARY
Under supervision of theGeneral Manager and Location Manager, assist in the daily operation of the giftshop to maintain a consistently high standard of guest service, cleanliness,product presentation, and cost control. Completeguest transactions and assist clerks with voids, corrections and relatedspecial situations. Supervise Retail Clerks to ensure tasks are completed in afriendly, safe and efficient manner.

ESSENTIAL FUNCTIONS
Monitor, problem solve, and supervise workers to ensure efficient and safe completion of all tasks daily.
Train hourly staff for peak performance and monitor staff's development.
Complete sales in POS in an accurate, efficient and friendly manner; assist clerks with same.
Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards and completing sales on register.
Maintain store displays daily through stock rotation, cleaning, and organizing.
Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, inventory, housekeeping, sanitation, cash control, dress, and employee hygiene.
Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
Assist management team with inventory procedures as directed.
Perform opening and/or closing procedures.
Maintain awareness of safety issues and report them immediately to your manager.
Receive and verify quantities of food stock and merchandise, organize and stock store, set displays.
Assist in maintenance of department records such as schedules, payroll,deposits, and daily cash reports.
Performs such other related duties as directed or required.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
High School Diploma or GED equivalent preferred.
ServeSafe Manager and MAST/TIPS Certifications required.
National Park gift shop and/or food service experience strongly preferred. At least 1-2 years of experience in retail. Supervisory experience preferred.
Demonstrated talent for interacting with a wide variety of people.
Able to learn and use POS system including computerized cash register and credit card terminal.
Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Physical and Mental Requirements
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally
Able to stand for extended periods
Climb steps regularly
Speech recognition and clarity, including the ability to understand the speech of co-workers and the ability to speak clearly to be understood by same in English
Physical presence at the job site is essential to perform job duties

Guest Services, Inc. is an Equal Opportunity / Affirmative Actionemployer. All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, disability, orprotected Veteran status.