With assistance from manager and other teammates, responsible for basic account setups and maintenance such as adding/deleting users and administrators; account closures; and contact changes.
Engages internal and external team members to answer questions, solve issues, and develop system, process, and product knowledge. Attends team meetings as required; works with or engages other team members on assigned tasks or projects to complete task or project.
Address Sales Reps basic questions, comfortable with seeking input from team members and manager to answer complex questions from Sales Reps and Internal Employees.
Follows documented processes and expected to confirm with their manager any procedures they are not clear on or if they have questions about any particular documentation.
Review and follow up on any pending account set ups, maintenance requests, pricing changes and product questions for timely completion.
Leads weekly meetings with Sales Reps with participation of manager.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact email@example.com or if you are based in the US you may also contact us on 1.855.833.5120.
Add your resume to our resume database that can be searched by employers looking to hire!
Subscribe to job alerts and add your resume to our resume database for employers!