Search Analyst - Remote options anywhere in the US!
National Instrument, Inc.

Austin, Texas

This job has expired.


The Search Analyst position is responsible for optimizing the search experience for NI customers and employees, specifically for post-sales use cases (learning, technical support, documentation, etc). This person will be responsible for administrating the search technology and working with multiple stakeholders to ensure search is delivering against our customer and employee success goals.

Responsibilities:

  • Continuously optimize cross-repository search to enable effortless self-service and technical support experiences

  • Work with business and IT stakeholders to ensure post-sale search solutions and design changes are in alignment with all team's objectives

  • Provide technical direction to system development and projects with respect to search and taxonomy technologies, platforms, and services.

  • Help define the post-sales search platform roadmap and drive its successful implementation and adoption.

  • Deliver competitive edge and insights through innovative data ingestion, NLP, data text-mining, content analytics, and information and data presentation technologies.

  • Design, implement, and support a comprehensive set of enterprise metadata and taxonomy platform services.

  • Continuously scan the technical landscape to identify ways to improve search relevance, accuracy, and overall user experience.

  • Provide recommendations to content authors/editors to improve findability.


  • Requirements:

  • Enterprise search platform experience with technologies such as LucidWork, Coveo, Attivio, SOLR or Elastic Search

  • Experience delivering optimal search experiences from sources such as Salesforce.com, Khoros, Web, PDF with large scale structured and unstructured repositories

  • Experience in ML powered Search (Auto-tagging - auto-classification - entity extraction - NLP)

  • Understanding of Search relevancy and performance and process to measure, iterate and optimize.

  • Content indexing (crawling - ETL) - Setting up indexing, retrieving, ranking heterogeneous for content sources

  • Demonstrated experience managing complex metadata, taxonomy, and ontology search experiences

  • Exposure to Client-side web development technologies (HTML5 - JavaScript - JQuery - REST - JSON)

  • Basic understanding of web services API, data contract with JSON, XML, CSV

  • Excellent organizational skills including ability to manage multiple tasks and projects with ability to prioritize and work to strict deadlines

  • Strong analytical skills

  • Excellent project management skills

  • Strong collaboration and communication skills

  • High level of attention to detail


  • #LI-SU1

    Why NI?

    There are many reasons to consider joining a company. Key among them are the people, the ideas, and the technology. At NI, we believe in the power and potential of connecting the three to create a path to success.

    The people : We're looking for curious and creative problem solvers who value diversity and fresh perspectives, are bold and kind, and willing to take chances.

    The ideas : What did you want to be when you grew up? Did you want to program robots? Build flying cars? Leave the world better than you found it? At NI, we build on the big ideas of big dreamers to make their visions a reality.

    The technology : With our tailored, software-connected approach, we support our customers through all phases of the product development cycle. From 5G and medical innovations to autonomous driving and the future of space travel, we help our customers Engineer Ambitiously every day.

    We've long been globally recognized as a top employer. Our compensation and benefits are very competitive, as are our modern workspaces, career development and mobility opportunities, and a culture that fosters belonging and emphasizes community giving. We encourage our teammates to challenge the status quo and collaborate with one another to build innovative solutions.

    No matter your career path, we're here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster.

    Are you up for the challenge of helping shape humanity for the next 100 years? If so, let's get started, and let's Engineer Ambitiously together.

    NI is an equal opportunity and affirmative action employer, committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

    We are changing how we work by offering more flexibility. NI has decided to take a hybrid approach (working both on- and off-site) at an aggregate level. We know that different roles have different requirements, so we're embracing a full range of options.

    Please be advised that if President Biden's Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, is ultimately upheld after the legal process concludes, NI will comply with the Executive Order. Accordingly, if the Executive Order is upheld in its current form, NI will require all U.S. employees to be fully vaccinated against COVID-19 and present acceptable proof of vaccination upon hire as a condition of employment. NI will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19, a two-week period must have passed after receiving the second dose in a 2-dose COVID-19 vaccine series or after receiving a single-dose in a single dose COVID-19 vaccine.


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