Senior People Business Partner, SMB & FS
PayPal Inc.

San Jose, California
$99,300.00 - $216,040.00 per year

This job has expired.

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.

Job Description Summary:
We are seeking a results-oriented Senior HR People Business Partner to serve as a business partner to the Global Small Business & Financial Services Product organization. SMB & FS is a dynamic segment within the PayPal with teams spread across all regions globally, scaling 700+ team members. Reporting to the Sr. Director, People Business Partner, and partnering across the Global HR team, this role will deliver an impactful People Agenda that supports the business strategy focused on business growth, best-in-class servicing, and people development.

Job Description:

  • This person will build relationships across the global leadership teams; focusing on organization design and effectiveness, talent and performance management, leadership effectiveness, building employee engagement, analytics, program management, and various strategic projects that drive value to the business.
  • The role partners closely with the HR Centers of Excellence to deliver a best-in-class HR delivery model to the businesses. Additionally, this role will be responsible for helping to strengthen the wider leadership teams by providing coaching and guidance to leaders to further develop their leadership capability, impact, and capacity.
In your day-to-day role you will be:
  • Closely partnering with business leaders to align on the People strategy.
  • Serving as a trusted business partner and coach to senior leaders in the organization
  • Providing key thought leadership to bring improved HR delivery and support to the teams we support
  • Providing counsel on organizational design by understanding current and future goals and trends that may impact business needs and initiatives.
  • Leveraging data to identify, forecast, and analyze risks and opportunities to improve the employee experience.
  • Managing and executing on key annual programs, to include Annual Performance and Promo cycles, Rewards Planning, TalentID, Engagement Survey Action Planning, Learning & Development Agenda, and other programs that arise
  • Working closely with HR COEs to deliver programs and customize when necessary. Shares feedback on the effectiveness of programs and initiatives.
  • Join leadership and team meetings to drive better understanding of the business needs and support the teams closely with HR opportunities
  • Operating with autonomy and discretion within, at times, a challenging and ambiguous environment. Leveraging high judgment to assess risks and articulate risks and tradeoffs to business leaders.
  • 9+ years of HR Business Partner or HR Generalist experience in roles of progressively increasing scope and in matrixed, high-growth, global organization/s.
  • Strong senior-level interface and a high degree of influence.
  • Strong experience and interest in organizational design & learning, leader development and coaching, facilitation, and employee relations.
  • Excellent communications skills with ability to influence, persuade and build credibility.
  • A positive, can-do, attitude with willingness to roll up your sleeves.
  • Curiosity and belief that things can always be improved as we are rapidly evolving as a business and need someone who can help lead and influence change.
  • Customer focus where you understand their greatest needs and work backwards to create valuable and delightful experiences.
  • Highly collaborative style with the ability to flourish and navigate a rapidly changing organization and operate comfortably with ambiguity and complexity.
  • Impeccable judgment and ability to balance the needs of the company and employees alike.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:


Travel Percent:


PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit

The U.S. national annual pay range for this role is
$99300 to $216040

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:
Click Here to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit , https://about.pypl.comand

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Any general requests for consideration of your skills, please Join Our Talent Community.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

This job has expired.

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