Senior Sales Representative
Caterpillar

Career Area:
Sales
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

As a Senior Sales Representative , you will consult, implement and sell service solutions for MSE (Medium Speed Engines) MaK engines for Marine, Oil & Gas (O&G) and Electric Power (EP) segments to maintain the existing population and to achieve the annual business plan through appropriate activities. You will work directly with assigned customers, as well as dealers and select service partners, to provide solutions that are adapted to ever-changing market conditions and enables existing Caterpillar MaK brand customers to successfully operate their business in the future.

What You Will Do:

• Key account management of assigned customers in the Marine, Oil & Gas (O&G) and Electric Power (EP) segments in cooperation with the respective dealer or direct customers with United States and Canada focus.
  
• Pursue and develop a growth strategy with a focus on after-sales solutions and customer satisfaction through targeted CRM (Customer Relationship Management). Significant responsibility for the establishment, development and strengthening of long-term customer relationship to drive positive customer experience.
  
• Independently manage key accounts and the ongoing relationship with customers to ensure that all technical and commercial services are delivered as expected, to secure the next sale, and to ensure that CM (Caterpillar Motoren GmbH & Co KG) meets customer expectations.
  
• Development and promotion of service solutions (e.g. parts, upgrades, emission upgrades, REParts (Repair & Exchange Parts), GVA (Global Value Agreement) or CVA (Customer Value Agreement), Connectivity etc.) that meet customers' goals.
  
• Development of extensive product knowledge in order to be able to achieve a high level of product presentation and consultancy.
  
• Collaborate with customers, dealers, and internal CM organizations to provide complex technical and commercial solutions to customers.
  
• Business development with selected system partners in offering advanced service and system solutions beyond current engine spare parts portfolio to ensure solution system integration.
  
• Possible special tasks as part of the implementation of the current MSE strategy and participation in strategic projects
  
• Single contributor role for customers in US and Canada territory working in a global team with direct reporting line to Germany
  

What You Will Have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry Knowledge: Knowledge of the organization's industry group (Marine, Oil & Gas and Electric Power), trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Additional Information

• Relocation assistance is not available
  
• This position can be located in either Houston, TX or Miramar, FL and offers a flexible work environment
  
• Up to 40% travel
  

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary. Because we value your performance, we offer a total rewards package that provides day-one benefits, including but not limited to:

• Competitive salary and annual bonus program
  
• Medical, dental, and vision coverage
  
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
  
• Company-matched 401(k) plan
  
• Stock option opportunity over time
  
• Health savings account (HSA)
  
• Flexible spending accounts (FSAs)
  
• Short and long-term disability coverage
  
• Life Insurance
  
• Paid parental leave
  
• Healthy Lifestyle Programs
  
• Employee Assistance Programs
  
• Voluntary Benefits (Ex. Accident, Identity Theft Protection)
  
• Strong community involvement
  

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O.

As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI-Hybrid

Posting Dates:
April 11, 2024 - April 23, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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