This job has expired.
Job no: 493073
Work type: Non-Exempt Staff
Location: Gambier, OH
Categories:
Kenyon College invites applications for the position of Service and Support Coordinator. The hourly rate of pay for this full-time, 12-month position is $17.87. This position serves the college by responding to requests of students, faculty, alumni as well as colleagues in offices all over campus, making this person a front-line representative. Data entered into systems by the Service and Support Coordinator position cascades throughout the work of the Registrar's Office, student records, academic departments, and beyond making accuracy and efficient completion of work essential to success. This position requires comfort and proficiency with data, systems, and software applications. This position works closely with all members of the Registrar's Office as well as colleagues from other offices including Academic Advising, Student Accessibility and Support Services, and academic departments. Additionally, the position in this role is one of the main points of contact for the office on the phone and in-person at the office, requiring exceptional verbal communication skills.
Successful candidates should have a background in student support, being able to recognize and understand people's needs, particularly in escalating situations. Successfully answering questions requires a holistic understanding of college policies, computer systems, processes and procedures. This role requires the ability to complete varied daily tasks consistently and to shift focus back and forth quickly, to be able to integrate the infrequently performed tasks scheduled throughout the academic year cycle, and requiring effective time and priority management.
Essential Functions
Other Functions
Knowledge, Skills, Abilities
Working Conditions
Office environment in an open office space.
Minimum Qualifications
Kenyon College is an equal opportunity employer and applications from members of all underrepresented groups are encouraged. It is the College's policy to evaluate qualified applicants without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status, marital status, or any other characteristic protected by institutional policy or state, local, or federal law. Kenyon College has a strong commitment to supporting diversity, equity and inclusion. Please visit our Diversity at Kenyon website.
Advertised: 28 Feb 2024 Eastern Standard Time
Applications close: Open until filled
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