Sr. Salesforce Administrator
AAA Washington

SR. SALESFORCE ADMINISTRATOR

AAA WASHINGTON- BELLEVUE

AAA Washington is looking for a Sr. Salesforce Administrator to provide advanced administrative management support for the Salesforce Financial Cloud and Field Service platforms.

Successful candidates will have a minimum of 3 years' experience of Salesforce.com administrative experience and a Bachelor's degree (BA) in business, project management, information management, or equivalent experience.

Major responsibilities include:

• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports.

• Responsible for all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups and organization-wide sharing default rules.

• Performs complex Salesforce administration, including SSO, infosec and data privacy, page layouts, record types, object customization and automation, advanced reports and dashboards.

• Engage with stakeholders in Salesforce product visioning and prioritization sessions to define and articulate features and functions to meet business objectives.

• Identify unused or underutilized platform features.

• Use data management skills to improve Salesforce data quality, implementing rules and automation as needed.

• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.

• User support as required, monitoring and improve user adoption and contributing to new and ongoing user training.

• Develop technical documentation as needed.

The American Automobile Association (AAA) has been a leader in roadside assistance, mobility advocacy and traffic safety for nearly 120 years, AAA Washington also operates a full-service travel agency and the largest independent personal-lines insurance agency in Washington.

Eligible benefits include:

• Health insurance (medical vision, prescription drug, and dental)

• Up to 22 days of Paid Time Off (PTO) in the first year for vacation or sick leave

• Eleven Paid Holidays every year including MLK and Juneteenth, in addition to PTO

• 401(k) with Employer Match

• Life, STD, and LTD insurance

• Flexible Spending Accounts

• 4 Hours of Volunteer Time Off every year

• Free Premier RV AAA Washington Membership

• Paid, on-going training throughout your career and tuition reimbursement

• THRIVE wellness program

• Financial Literacy Education

Target hiring salary range is $86,300 - $112,200 and offer rate is based on experience.

Opportunity for discretionary Annual Company-wide bonus.

RANKED AS ONE OF WASHINGTON'S 2023 BEST PLACES TO WORK by Puget Sound Business Journal

• AAA Washington is committed to hiring and retaining a diverse and inclusive staff.

• We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas.

• We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area.

• AAA Washington is a drug-free workplace.

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