Support Services Specialist - Hemodialysis Administration (100%)
University of Iowa

University of Iowa Healthcare Department of Nursing is seeking a Support Services Specialist to perform specific tasks to assist members of the Nursing team in providing patient care under the direct supervision of the Nurse Manager with Hemodialysis.

Position Specific Summary:

• The Support Services Specialist position will perform work within the Hemodialysis Center. This position responds efficiently and effectively to healthcare professionals, university staff members, insurance companies and the general pubic via multi-line phones and various electronic means in a busy center. This position provides a positive first impression to referring providers, offering one call resolution when within scope. The Support Services Specialist will provide Hemodialysis support for all care needs, and problem solve issues that arise.

University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 100% 40 hours a week
Schedule: Monday through Friday 8-5. On Call. Some extended hours due to unit scheduling needs

Location: Univeristy Campus

Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans.

Education or Equivalency Required

• Bachelor's degree or an equivalent combination of education and experience

Required Qualifications:

• Typically (6months-1year) administrative experience.
• Excellent written and verbal communication skills.
• Proficiency in computer spreadsheet and database applications and experience with Microsoft Office applications (i.e. Word, Power Point, and Excel).

Desired Qualifications:

• Experience with medical terminology.
• Experience with the Epic system.
• Experience with admitting or transferring patients in the inpatient and outpatient setting.

Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Applicant Resource Center -

Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours: Tuesdays & Thursdays 2:00pm - 4:00pm or by appointment contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For questions, contact Nicole Peak at nicole-peak@uiowa.edu.

This position is not eligible for University sponsorship for employment authorization.

Additional Information

• Classification Title: Support Services Specialist
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 3A

Contact Information

• Organization: Healthcare
• Contact Name: Nicole Peak
• Contact Email: nicole-peak@uiowa.edu

This job has expired.