Systems Analysts (70719-1)
The Judge Group Inc.

Chicago, Illinois

This job has expired.

Location: Chicago, IL
Description: Our client is currently seeking a Systems Analysts
Chicago, IL (must live in Chicago, IL)

100% remote (until on-site)

1 year

This job will have the following responsibilities:
  • Candidate will be responsible to provide L1/L2/L3 Support, Monitor and provide support to production streams and provide expert knowledge on all workflow designs for supported applications.
  • Candidate should be able to troubleshoot (review, analyze and resolve) production issue including job failure, and able to apply code fix on need basis.
  • Develop and maintain professional relationship with all stakeholders within IT and Business teams and provide support.
  • Monitor and attend to all alerts and escalate production issues as needed to relevant teams and management.
  • Coordinate with various teams including offshore support staff and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes.
  • Candidate will be responsible to attend on-call after office hours including weekend to support High and Critical production issue.
  • Actively contribute to the supportability of the applications as well as continuous service improvement projects.
  • Develop understanding of the business's systems and products utilizing reference materials and support procedures.
  • Present IT in a professional manner, exhibit customer service values in line with the business's A Approach.

Qualifications & Requirements:
  • 7+ years of experience in a technical business facing (face to face) role within a financial institution or similar preferred.
  • Experience Level: Senior
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow is beneficial.
  • Individuals who embrace AGILE principles and practices
    • Experience in SCRUM and KANBAN framework
  • Experience in XP and DevOps technical practices
  • Extensive Knowledge of Java PCF, Web Services (Rest and SOAP)
  • Extensive Knowledge of SQL and PL/SQL
  • Knowledge of ETL Tool DataStage
  • Extensive Knowledge of Unix/Linux Commands and scripting
  • ITIL process knowledge

Nice to Haves:
  • Extensive Knowledge of Coric application
  • Excellent Knowledge of Eagle product suites ( Eagle PACE, STAR, MC, IWS, ML, PDC, RDC, Automation Center)


This job and many more are available through The Judge Group. Find us on the web at

This job has expired.
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