Technical Support Representative
BC Forward

Boston, Massachusetts

This job has expired.


Field Technical Support Representative
BCforward is seeking a highly motivated and experienced Tech Support Representative


Position: Tech Support Representative Location: Boston, MADuration: 12 Months Description:

  • Advanced mechanical and electro-mechanical technical Troubleshooting skills and excellent communication and interpersonal skills
  • Participating in training to gain knowledge and expertise on digital presses technology
  • Minimum Vocational/Diploma/ Associate Degree(technical and mechanical field) with3-5 years experience field)
  • Handle Customer-relation machinery mechanical/technical/electrical problems promptly and appropriately, provide guidance, escalate issues according to established procedures
  • Provide mechanical and electrical support on-siteDeliver complex high-tech mechanical services to large enterprise complex or corporate
  • Deliver services to large enterprise, complex or corporate accounts
  • Use proactive monitoring procedures/tools to identify problem prevention opportunities
  • Experience with support of full range of commercial and industrial large mass volume digital printers products
  • Possible for relocation if needed
    Knowledge/Skills:
  • Strong mechanical technical interpersonal and communication kills and ability to improvise
  • Strong Customer relationship skills & ability to manage complex Customer problems
    Excellent teamwork with peers
  • Demonstrate consistent and high level performance
  • Understand mechanical and electrical Wiring Diagram and high skilled mechanical troubleshooter
    Schedule and participate in on-site account support meetings both internal and external.

About BCforward:
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
www.BCforward.com

Interested candidates please send resume in Word format Please reference job code 191777 when responding to this ad.

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