Transportation Technician
Newton-Wellesley Hospital(NWH)

Title: Transportation Technician

HR ID#: 01-8335-000267

Department: Transportation

Reports to: Supervisor

Date Description Last Revised/Approved: August 2014

Job Summary:

The Transportation Technician is an integral member of the health care team providing patient, equipment and information transportation, clerical and equipment coordination services to patients and co-workers. The Transportation Technician interacts with patients, families, Nursing, and a variety of interdisciplinary personnel and possesses strong interpersonal and communication skills and maintains a high standard of confidentiality.

Essential Functions:

• Transports patients via stretcher, wheelchair, bed, escort, or other means to various areas within the hospital and Medical Office Buildings.

• Assists hospital staff with movement of patients on/off stretchers, wheelchairs, or beds.

• Transports deceased to morgue.

• Transports equipment, a variety of supplies, patient belongings, pharmaceuticals, medical records, patient related information, specimens, CSR carts, or storeroom materials to and from hospital areas and the Medical Office Bldgs.

• Provides messenger/ equipment delivery to codes.

• Attaches/detaches and checks oxygen gauges and associated tubing to provide oxygen supply to patient during transportation.

• Distributes patient care equipment.

• Retrieves, decontaminates, and performs maintenance on reusable equipment between patient use according to established procedures. Makes sure equipment is operating properly.

• Ensures that all equipment (both office and patient) is clean, safe, and is properly tagged or labeled.

• Maintains adequate and accurate records which monitors the operation and effectiveness of equipment.

• Generates charges for supplies, equipment, and services as appropriate.

• Provides Messenger/Equipment Rounds Service to all hospital departments and Medical Office Buildings.

• Transports patients to and from Radiology working independently from exam schedule.

• Retrieves, documents, and delivers store room items utilizing computer applications to locate and obtain items.

• Communicates pertinent information about the servicing of areas to appropriate personnel as necessary.

• Maintains confidentiality of information related to individual patients and patient care units.

• Provides other related duties as deemed necessary by the Supervisor.

• Incumbent is considered essential during disaster situations.

• Assists in delivering clean linen carts to patient and ancillary units when needed.

• Incumbent is considered essential during disaster situations.

• Responsible for all other related duties.

Qualifications:

Education

• High school Diploma preferred

Experience

• 6 months of experience in hospital setting helpful

Knowledge and Skills

• Good reading and exemplary verbal communication skills in the English language

• Demonstrated ability to communicate effectively, problem solve, get along with others, and confront issues appropriately

• Knowledge of special needs and behaviors or infant, child, adolescent, adult and older adult patients preferred

• Proficient in the use of the Premise Transport Application.

Physical Environment:

Duties may involve general cleaning with exposure to dirt, odors, cramped quarters, etc.; or include patient care responsibilities with subsequent exposure to human waste, or other unpleasant elements; or much of work may be performed outdoors with exposure to weather extremes.

• Exposure to potentially infectious materials

• Exposure to blood and body fluids

• Exposure to possible infectious diseases (TB, Chicken Pox etc.)

• Exposure to potentially harmful drugs/iv's (Chemo)

• Exposure to cleaning chemicals

Physical Standards of Job Description:

• Constantly - 75% or more of the worker's time is spent in the activity

• Frequently - 25% to 75% or more of the worker's time is spent in this activity

• Occasionally - 5% to 25% or more of the worker's time is spent in this activity

• Rarely - under 5% or more of the worker's time is spent in the activity

• N/A - not applicable

Basic activity being performed

C

F

O

R

N/A

Comments

Walking

X

Standing

X

Sitting

with back support

X

without back support

X

Reaching

Overhead

X

Forward

X

Lateral

X

Low

X

Stooping

X

Bending at waist

X

Crouching

X

Bending at knees

X

Kneeling

X

Climbing

X

Crawling

X

Twisting

X

Balance

X

Other:

Other:

Pushing Tasks by weight

5 lbs

X

5-15 lbs

X

15-40 lbs

X

40-75 lbs

X

75-100 lbs+

X

Pulling Tasks by weight

5 lbs

X

5-15 lbs

X

15-40 lbs

X

40-75 lbs

X

75-100 lbs+

X

Lifting Tasks by weight

5 lbs

X

5-15 lbs

X

15-40 lbs

X

40-75 lbs

X

75-100 lbs+

X

Sensory Requirements

Yes

No

Comments

Visual Activity

Close paper work

X

VOI used

X

Color vision required

X

Visual monotony

X

Hearing Activity

Conversation

X

Monitoring Equipment

X

Telephone

X

Transcription

X

Background Noise

X

Sensory Discrimination

Hot/Cold

X

Sharp/Dull

X

The above is intended to describe the general contents and requirements of work being performed by people assigned to this position. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Qualifications
Education

• Associate degree preferred. High School Diploma or equivalent required.

Experience

• 2-3 years in hospital registration/billing office/clinic with a current working knowledge of registration, insurance, and billing requirements.

• Epic experience preferred.

License and Registration

• N/A

Knowdelge and Skills

• Maintains working knowledge of private, public and third-party payer insurance and related regulations.

• Proficient in department collection practices and concepts of third party, bad debt and free care regulations.
• Demonstrated knowledge of federal and state Medical Assistance eligibility regulations and advanced knowledge of healthcare finance.
• Achieve and maintain certification designation as "Certified Application Counselor".
• Knowledge of federal and state financial assistance programs.
• Time management skills and attention to detail.
• Adhere to all hospital and departmental policies and procedures.