Tunnel Solution Specialist
DuBois Chemicals

Denver, Colorado

This job has expired.


Tunnel Solution Specialist

Denver, CO, USA Req #947

Tuesday, June 14, 2022

For nearly 100 years, DuBois has delivered improved product quality and lower costs to customers in target industries. We combine advanced chemistry, equipment solutions, manufacturing process knowledge, and local technical service to create unsurpassed value.

JOB SUMMARY:

Blendco, a subsidiary of DuBois Chemicals is looking for a high performing Service Representative to support a territory with excellent upside growth potential. DuBois is committed to ecologically, responsible chemistry, and is continuing to develop proprietary "green" products. Responsible to develop strong customer relations through communication, collaboration, and superior ongoing service while displaying strong technical/mechanical skills to resolve minor and major issues. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.

ESSENTIAL FUNCTIONS:

  • Effective technical service to support corporate tunnel customers/accounts and create superior account satisfaction/retention
  • Provide on-going training for driver's related to the appropriate use of each piece of equipment

  • Accurately perform inventory management duties particularly at contract accounts
  • Complete chemical titrations at each location to ensure proper operating parameters are maintained
  • Consistent prompt service of equipment repair/installations, inventory management, accurately providing customer with a value-add personal service report documenting findings including abuse/damage to equipment
  • Effectively communicate (verbally, written, listening) with customers and cross-functional teams
  • Demonstrate a strong technical aptitude by resolving customer's technical challenges and assist with improving processes
  • Effectively collaborate with team members as well as other functional support employees
  • Provide weekly/monthly parts utilization and travel activities to Sales Manager
  • Document and communicate service findings for every customer service visit
  • Maintain a constant focus on work and vehicle driving safe habits
  • Travel to current and prospective customers to resolve technical issues
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

MINIMUM QUALIFICATIONS:

  • Mechanical experience preferred
  • Proven knowledge of plumbing, advanced electricity applications, logic control systems, hydraulic systems
  • Strong time management skills with an attention to detail
  • Strong oral and written communication skills
  • Proficient in performing technical/mechanical on-site responsibilities
  • Ability to work independently with minimal supervision
  • Must possess a valid driver's license and clean driving record
  • Proficient in Microsoft Office
  • Ability to travel up to 50% including some overnight travel
  • Service experience in the chemical industry is preferred

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.
Other details
  • Job Family Sales / Service
  • Pay Type Salary


This job has expired.

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