Warehouse Operations Specialist
Wideopenwest

The Warehouse Operations Specialist is responsible for the staging, shipping, receiving, inventory tracking and issuing of new and returned peripheral equipment and packaging. Works with warehouse technicians to resolve all converter and modem staging problems encountered in the warehouse.

You could be a part-owner of WOW!

Every person hired into a full-time position at WOW! is eligible to have real, tangible, and potentially very rewarding ownership in WOW! and its future. With the award of a one-time restricted stock grant ranging from $3,000 - $7,500 (depending on the position), when the price of WOW!'s stock increases, so does the value of your shares! Ask your recruiter for more details!

What you'll be doing:

Essential duties and responsibilities include but are not limited to those listed below:

• 
  Distributes Customer Premise Equipment and other equipment to technicians
• Maintains inventory tracking of Customer Premise Equipment and other equipment, monitor minimum levels
• Checks incoming and outgoing shipments for accuracy
• Sets up shipping/process receiving for all types of self-fulfillment products offered to customer.
• Operates a forklift as required and monitors other employees using lift units safely.
• Transports equipment to or from other company locations and picks up and/or delivers to or from vendors as needed
• Ensures Warehouse Specialists are maintaining a safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations
• Act as a liaison between the warehouse and the Network Operations Center to resolve provisioning challenges with customer premise equipment
• Use billing system accurately, performing transactions and track the movement of Customer Premise Equipment in the warehouse
• Understand and perform cycle counting of all inventory by location
• Reconcile the converter and modem CSG inventories with appropriate billing systems on a weekly basis
• Resolve all CPE and equipment issues with the technicians
• Monitor the production of the warehouse and re-allocate resources as needed to meet production requirements
• Manage open purchase orders and communicate with vendors
• Coordinate the fulfillment of all equipment and stock needs of our partners and act as the main contact for those partners
• Trains and mentors warehouse employees
• Assist the Warehouse Manager with special projects
• All other duties as assigned

• 
  regularly required to talk and hear
• frequently required to sit, bend at the knees and waist, and work walking or standing up to 50% of the time
• required to use hands to type, handle objects, boxes, equipment, tools and paperwork
• required to raise his/her arms overhead to work, reach, and carry

• 
  required to use close vision, peripheral vision, focus and see colors as required to read equipment and material labels, color-coded inventory, computer terminal screens, etc

• 
  occasionally required to climb
• occasionally required to lift and carry objects up to 50 lbs and ladders up to 75 lbs
• occasionally required to drive a forklift
• required to have a valid driver's license and maintain a driving record that meets the standards of the insurance carrier
• must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position
• employee generally works in warehouse and indoor office environments but occasionally works out of doors, in all types of weather and on uneven terrain
• overtime may be required

• 
  Medical, dental, and vision insurance
• 401k with a company match
• Paid time off and paid holidays
• Tuition reimbursement